Adobe Photoshop
Giridhar T
IT Support Associate
No.16 New Car Street, Ponneri,Thiruvallur Dist,Tamilnadu
Summary
Experienced IT Support Associate with 2 years track record of success in Discipline. Open and clear communicator with a systematic and organized approach. Looking to take on a dynamic role with an expanding operation. Knowledgeable and highly effective at maintaining smooth and efficient operations by applying advanced communication, planning and problem-solving abilities. Collaborative and hardworking team player.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
IT Support Associate
Amazon
Chennai, Tamilnadu
08.2019 - Current
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
- Displayed flexibility and ability to adapt to quarterly policy changes and database re-organization.
- Imaging\Re-Imaging end user desktop and laptop machines.
- Software installation, configuration, and troubleshooting for end users.
- Manage workflow and service request through Client's call ticketing system.
- General Desktop Support/Move activities.
- Network printer and Zebra Printer installation/configuration.
- Work with other support groups and vendors to provide seamless support to customer.
- Monitor, analyze and address reliability and performance issues.
- Network cable crimping and LAN connection establishment.
- Troubleshooting wired and wireless barcode scanners.
- Troubleshooting Quarantined related issues.
- Handling IT Asset Management.
- RF Scanners imaging (Windows & Android) and troubleshooting.
Education
Schooling
Leo Matriculation Higher Secondary School
Anna Nagar, Chennai 04.2012 - 04.2012
Diploma in Electronic And Communication Engineerin
Sri Durgadevi Polytechnic College
Kavaraipettai 04.2012 - 04.2015
Diploma in Graphic Design
Image Creative Education
Anna Nagar 05.2015 - 04.2018
Skills
Storage Array Management
Software
Adobe Illustrator
Adobe Indesign
Adobe Premier pro
Microsoft Excel
Microsoft Word
Microsoft powerpoint
Timeline
IT Support Associate
Amazon
08.2019 - Current
Diploma in Graphic Design
Image Creative Education
05.2015 - 04.2018
Schooling
Leo Matriculation Higher Secondary School
04.2012 - 04.2012
Diploma in Electronic And Communication Engineerin
Sri Durgadevi Polytechnic College
04.2012 - 04.2015
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