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Girish G
Assistant Sales Manager
Chennai
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
28
28
years of professional experience
2010
2010
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Assistant Sales Manager
APG INDIA Pvt Ltd
01.2024 - Current
- Cultivated strong relationships with clients, leading to repeat business and referrals.
- Drove consistent attainment of sales targets by actively managing the pipeline and daily activities.
- Enhanced customer satisfaction by aiding the sales team in transaction completion and issue resolution.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
- Drove increased customer engagement by collaborating with marketing on innovative promotional strategies.
- Developed customized sales strategies aligned with customer needs, leading to improved conversion metrics.
- Enhanced sales strategies by monitoring competitor activities for optimal performance.
- Achieved compliance with sales regulations, thereby upholding the company's esteemed reputation.
Operations Manager
Knightswood Consultancy Ltd
07.2022 - 12.2023
- Company Overview: Knightswood is a consultancy company that does professional training and coaching for employees to enhance their technical skills
- We deal with companies like ARAMCO, ADNOC etc in Middle East
- Responsible for backend jobs to maintain time sheets and monitor work within SLA's as per the contract signed
- Also does recruitment for various skilled jobs acquired through different contracts signed
- Part of coaching centre under our brand who does training for professional entrances like NEET/JEE etc for plus two students in and around Coimbatore
- Undertakes professional trainings for Engineering students who are freshers from colleges to provide them with Environment safety standards to support them to acquire jobs with ease
- Tied with various colleges in Coimbatore and other parts of India
- Knightswood is a consultancy company that does professional training and coaching for employees to enhance their technical skills
- We deal with companies like ARAMCO, ADNOC etc in Middle East
Business Development Manager
Blue Serene Five star Hotels & Resorts (P) Ltd
06.2021 - 06.2022
- Company Overview: Blue Serene is a star classified property with 28 rooms with all five star amenities located in Trichur in front of Canoli canal connecting across Kerala
- Responsible for outdoor and indoor sales of the property
- Improved sales about 35% in post pandemic scenario
- Managed a team of around 50 employees working as a team and associated with all departments to improve sales and service
- Represented the hotel for events like International Travel Mart yearly happening in Kerala
- Blue Serene is a star classified property with 28 rooms with all five star amenities located in Trichur in front of Canoli canal connecting across Kerala
Sr. Travel Consultant & Airport Office In-charge
Mezoon Travels (BCD Affiliated)
05.2011 - 09.2019
- Company Overview: GSA of Go Air / Lufthansa / Swiss, Singapore, Sri Lankan airlines, Egypt Airlines, Jet Airways, Middle East Airlines
- Assisted with Reservation / Check in support at Muscat airport
- Well versed with reservation and check in procedure
- Provided operational support for corporate companies of their travel services and support company with weekly reporting
- Handled corporate travel assistance to various in-house and other local corporate companies in Oman
- GSA of Go Air / Lufthansa / Swiss, Singapore, Sri Lankan airlines, Egypt Airlines, Jet Airways, Middle East Airlines
Assistant Manager (Sales & Operations)
International Travel House Ltd.
04.2010 - 04.2011
- Spearheaded a team of 8 people, looking after the travel implant of an IT company, Patni Computers
- Coordinated with team to organise travel arrangements of the delegates
- Worked closely with Global Travel Desk of company for their employees travel arrangements for onsite assignment
Branch In-charge
Universal Travels & Tourism, LLC
01.2007 - 12.2009
- Company Overview: GSA Emirates
- Oversaw entire sales & ticketing of the branch
- Contributed in the reservation and ticketing of other airlines mainly concentrating on walk-In customers and corporate companies
- Reserved hotels around the world through destinations of the world, Dubai
- GSA Emirates
Sales Executive
Qatar Airways
06.2006 - 12.2006
- Looked after daily sales of the airline; dealt with travel agents, corporate and leisure companies
Customer Service Executive (Reservations)
Shanfari Travel and Tourism LLC
12.2004 - 05.2006
- Company Overview: GSA Air Arabia
- GSA Air Arabia
Executive - International Department
Travel Corporation (India) Pvt. Ltd.
03.2002 - 11.2004
Reservation Assistant
Thomson Tours & Travels
12.1996 - 12.2001
Education
IATA / UFTAA Advance Diploma Holder - Fare & Ticketing
Oman Air Aviation College
Muscat09-2005
Masters in Tourism Management -
Indira Gandhi Open University.
Cochin 04.2001 - 04.2005
Bachelor of Arts - Sociology
University of Calicut
Thrissur, India03-2003
Diploma - Computer Management
M/s Ansar Computer Centre
Trichur, Kerala03-2003
Skills
Strategic Planning & Management
Professional Development
- Well versed with Emirates Reservation System such as Mars & Aviva.
- Undergone training in Sabre Reservation System & Indian Airlines Reservation System.
- Qatar Airways on Effective Selling Techniques.
- Galileo Basic Central System Course & Fares & Ticketing.
- Service Fee - Making zero work for you related to travel agent business from TRS consulting (IATA Strategic Partner).
Proficiencyforte
- Establishing short / long term budgets in tune with corporate strategies for achieving business targets.
- Developing relationships with key decision-makers in target organisations and establishing tie-ups for business development.
- Analysing & reviewing the market response / requirements and communicating the same to the sales teams for accomplishment of the business goals.
- Overseeing sales & marketing operations; achieving increased business growth.
- Identifying streams for generating revenues & developing marketing plans to build consumer preference.
- Conducting competitor analysis by keeping abreast of market trends & achieving market share metrics.
- Networking with financially strong & reliable dealers / distributors for deeper market penetration & improved market share.
- Recruiting, leading, mentoring & monitoring the team members to ensure efficiency in process operations and meeting of individual & group targets.
Attainments
- Awarded certificate in One World Fare Products Training.
- Undergone Sabre, Amadeus, Galileo GDS training in Fares & Ticketing.
- Undergone Emirates CRS training in reservation & Ticketing.
- Undergone Qatar airways reservation training in inventory check etc
- Undergone Go Air reservations and checkin training.
Contactnumbers
- +91, 8921502392
- +91, 7558985413
Numberofdependents
3
Personal Information
- Passport Number: J 0001290
- Date of Birth: 09/22/74
- Nationality: Indian
- Driving License: Valid Oman / Indian Driving License
- Marital Status: Married
Certification
Salesforce Certified Administrator - Salesforce.
Interests
Music
Travelling
Reading, Travelling & Music
Enjoys exploring advanced applications and tools to enhance daily activities while staying updated on system changes and advancements. Continuously strives to adapt to evolving environments. Prefers listening to music, especially slow rock and melodies. Passionate about
traveling and discovering the world, believing each journey brings renewed energy, inspiration, and fresh ideas.
Timeline
Assistant Sales Manager
APG INDIA Pvt Ltd
01.2024 - Current
Operations Manager
Knightswood Consultancy Ltd
07.2022 - 12.2023
Business Development Manager
Blue Serene Five star Hotels & Resorts (P) Ltd
06.2021 - 06.2022
Salesforce Certified Administrator - Salesforce.
12-2017
Sr. Travel Consultant & Airport Office In-charge
Mezoon Travels (BCD Affiliated)
05.2011 - 09.2019
Assistant Manager (Sales & Operations)
International Travel House Ltd.
04.2010 - 04.2011
Branch In-charge
Universal Travels & Tourism, LLC
01.2007 - 12.2009
Qatar Airways Sales workshop
09-2006
Sales Executive
Qatar Airways
06.2006 - 12.2006
Customer Service Executive (Reservations)
Shanfari Travel and Tourism LLC
12.2004 - 05.2006
Executive - International Department
Travel Corporation (India) Pvt. Ltd.
03.2002 - 11.2004
Masters in Tourism Management -
Indira Gandhi Open University.
04.2001 - 04.2005
Reservation Assistant
Thomson Tours & Travels
12.1996 - 12.2001
IATA / UFTAA Advance Diploma Holder - Fare & Ticketing
Oman Air Aviation College
Bachelor of Arts - Sociology
University of Calicut
Diploma - Computer Management
M/s Ansar Computer Centre
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