Girish Wadhwani

Leading growth and retention for Booking and Integrations pod for First Mile and Last Mile with a team of 4 Consultants.

• Manage Smarttrack app and scaled it to > 5 lakh orders per month for FM and LM operations
• Conducted competitor research on a new SME segment (~15% market size) and developed a self-onboarding & booking flow, introducing a persona for Smart Sellers, enhancing business bookings
• Contributed to building a Route Optimization model designed to improve productivity, reduce operational cost by 12%, save time by 18%, and increase vehicle capacity utilization by 31%.
• Identified opportunities for business growth and managed strategic partnerships through - Marketplace Integration (Shopify, Magento, Unicommerce, Woocommerce), Shopify Webhook integration, ONDC integration, What3Word integration, C2C application for retail customer bookings
• Streamline key features including Address Intelligence, 2FA delivery, Hyperlocal & Outstation deliveries, Payout & Attendance module, PII Encryption, Cash Tracking & Settlement module, Self-procurement.
• Generated data-driven insights for 20 KPIs, providing visibility of FM, MM, and LM operations metrics.

Led the Operations division of the Central Analytics team

• Established Control Tower to send Health and Performance alerts, ensuring 100% central end-to-end supply chain visibility
• Formulated Exponential Smoothing Time Series Forecasting method to automate purchase orders, along with reorder point, for central procurement process to maintain an average of 21 inventory days.
• Strategized 0-1 product roadmap for Sales & Collection app 'Nexus Healthcare' and grew it to 7 locations with 500+ sales executives improving revenue by 12% and collections by 35%
• Conceptualized Customer Segmentation through a Cost-to-Serve model, utilizing revenue and profit margin matrices. Enhanced focus, boosted sales and collections, minimized returns, and improved overall profitability by ~1.2%
• Devised and automated ABCD and FMSN classification for inventory of over 2 lakh SKUs as a basis for inventory optimization
• Implemented min-max algorithm with sales and volumetric data to optimize SKU replenishment cycles during warehouse transitions, also reducing picking time by 20%

• Rolled out SAP Global Trade Services & other modules for GE oil & gas for 3 countries

• Engineered SAP EWM & ABAP integration of Jollibee, Patterson Companies & Varroc Lighting Systems