Pandas
STEPHEN MATHEW
Technical Product Manager
Kochi,India
Summary
- Over 4 years experience in Product Management in Agile development at a leading global technology company
- More than 7 years experience in Managed Print Services industry
- Total IT Experience of over 12.5 years
- Certified in Data Science and Machine Learning by Massachusetts Institute of Technology
- Certified Scrum Product Owner
Overview
13
13
years of professional experience
4
4
Years of Product Management
6
6
Certifications
4
4
Languages
Work History
Lead Product Owner
Xerox
Kochi, India
01.2018 - Current
- Managed core Managed Print Services (MPS) application, XSM
- Owned and delivered 20+ new features from requirements gathering to post release support for the XSM application
- Conducting regular Bug Triage for the entire development group resulting in quick triage of bugs and an all-time low in bug count
- Mentoring of other Product Owners
- Coordinated with 10 engineering teams for single project for successful implementation of suite-wide upgrades
- Developed product documentation to communicate upcoming features and products to internal teams.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Coordinated project planning and execution with team members and team leads.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Coordinated design meetings and decisions with internal departments and teams.
Lead Development Support Engineer
Xerox
Kochi, India
08.2014 - 12.2017
- Won the Eagle Award twice - in 2015 and in 2017
- Won the Eagle Squad Award in 2015
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Responsible for providing Level 4 technical customer support on a daily basis to Platform Development group's customer base
- Management of external relationships and issue resolution coordination between the support and the development teams are primary responsibilities
- Developed and implemented training initiatives for new hires.
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
IT Operations Consultant
Oslofjord Convention Center
Oslo, Norway
10.2011 - 12.2013
- Consultant/Administrator for MS Exchange, Active Directory and Citrix for more than 20 client companies.
- All communication was done in Norwegian
Systems Engineer
Infosys
Pune, India
08.2008 - 04.2011
• .Net Developer for Infosys iCare suite of products
• Team Extra Miler Award RAMP Q1, 2010
• Star of the Month Award RAMP Q4, 2009
• Editor, Confluence newsletter, TSG
• Batch Topper at Infosys, Mysore Compre Exams for .Net, Java and Generic
Education
M.Tech - Computing Systems And Infrastructure
Birla Institute of Technology And Science, Pilani
Pilani 01.2018 - 12.2019
MicroMasters - Statistics and DataScience
Massachusetts Institute of Technology
Massachusetts 01.2020 - Current
PGDBA - Business Administration
Institute of Management Technology, Ghaziabad
Ghaziabad 01.2015 - 08.2016
B.Engg - Computer Engineering
University of Mumbai, Fr.CRCE
Mumbai 06.2004 - 07.2008
Skills
Technical expertise
Scrum methodology
Problem identification
Story planning
Product Management
Specifications
Training and Development
Excellent Communication
Product development
Negotiation
Client communication
Machine learning
Dependable and Responsible
Release Planning
Feature Prioritization
Accomplishments
- Passed with Distinction, Grade 4 (Theory and Practical) Grand Piano exams at Trinity College, London
- Maharashtra State Rank 18 in Computer Olympiad, 2002
- Editor (2006-07) of magazine ‘Fragmag 07' at Fr.CRCE, Mumbai, India
- School Vice Captain (2000-01) at Rajhans Vidyalaya, Mumbai, India
- Chief Student Editor (2000-01) of magazine ‘Sugandh' and Asst. Student Editor (1999-00) of newsletter ‘Rajhans Vision' at Rajhans Vidyalaya, Mumbai, India
- Passed Std. 12 (CBSE) in 2004 with 86% and Std. 10 (CBSE) in 2022 with 91%
Software
Python
Pytorch
Scikit-learn
Numpy
Google Data Studio
VS Code
RStudio
SQL
Azure DevOps
TFS
Certification
Certified Scrum Product Owner
Timeline
MIT 6.86x: Machine Learning with Python-From Linear Models to Deep Learning
12-2020
MIT 18.6501x: Fundamentals of Statistics
09-2020
MIT 14.310Fx: Data Analysis in Social Science
09-2020
MIT 6.431x: Probability - The Science of Uncertainty and Data
05-2020
MicroMasters - Statistics and DataScience
Massachusetts Institute of Technology
01.2020 - Current
AZ-900: Azure Fundamentals
11-2019
Certified Scrum Product Owner
03-2019
M.Tech - Computing Systems And Infrastructure
Birla Institute of Technology And Science, Pilani
01.2018 - 12.2019
Lead Product Owner
Xerox
01.2018 - Current
PGDBA - Business Administration
Institute of Management Technology, Ghaziabad
01.2015 - 08.2016
Lead Development Support Engineer
Xerox
08.2014 - 12.2017
IT Operations Consultant
Oslofjord Convention Center
10.2011 - 12.2013
Systems Engineer
Infosys
08.2008 - 04.2011
B.Engg - Computer Engineering
University of Mumbai, Fr.CRCE
06.2004 - 07.2008