Gladwin Mathaes Fernandes
Morjim
Summary
I wish to gain knowledge and skills to be a hospitality professional and contribute to the growth of the organisation. Passionate intern with recently obtained BBA degree. Currently pursuing entry level position to build valuable experience.
Overview
3
3
years of professional experience
Work History
Front Office Associate
La Cabana Beach & Spa Resort
Morjim
04.2024 - Current
- Guest check in procedure
- Guest check out procedure
- Handling guest inquires and resolution
- Reservation management
- Billing and payment
- Communication and coordination
- Record keeping
- Lobby management
Intern
The Lalit Hotel
Mumbai
02.2023 - 06.2023
- Front office department ( Bell Desk )
- Luggage assistance
- Room escort service
- Luggage storage
- Door attendant
- Lobby maintenance
- Lost and found
Intern
Hyatt Centric
Candolim
06.2022 - 08.2022
- Housekeeping Department
- Cleaning and maintenance
- Room preparation
- Laundry service
- Deep cleaning
- Restocking and replenishing
- Inventory and supplies
- Safety and hygiene
- Food And Beverage
- Guest service
- Preparation and setup
- Order management
- Cleaning and management
- Upselling and promotion
- Inventory and stocking
- Event assistance
Education
BBA -
Goa College Of Hospitality And Culinary Education
Cidade De Goa, GoaHSSC -
St. Francis Xavier's HSSC
Siolim, GoaSSC -
St. Francis Xavier's High school
Siolim, GoaSkills
- Reception management
- Photocopying and printing
- Meeting coordination
- Petty cash management
- Highly responsible and reliable
- Team player
- Hard working
- Customer assistance
- Recruitment and hiring
Accomplishments
• I have been awarded as the best trainee of the month during my internship in The Lalit Hotel Mumbai.
• I have been awarded as the best performer of the month for the month of February in La Cabana Beach And Spa Resort.
• I have been awarded as the best performer of the month for the month of April in La Cabana Beach And Spa Resort.
• I have been awarded as the best performer of the month for the month of June in La Cabana Beach And Spa Resort.
Extracurricularandprofessionalachievements
- Winner of inter school badminton tournament.
- Winner of inter village badminton tournament.
Personal Information
- Name: Mr. Gladwin Fernandes
- Father's Name: Mr. Constancio Fernandes
- Date of Birth: 03/22/02
- Contact No.7083357277
- Email Id: fernandesgladwin455@gmail.com
- Address: H.no 1391 Temb Wada Morjim Pernem Goa
Hobbies and Interests
- Cycling
- Playing badminton
- Photography
- Car Off-roading
Languages
- Konkani
- English
- Hindi
Timeline
Front Office Associate
La Cabana Beach & Spa Resort
04.2024 - Current
Intern
The Lalit Hotel
02.2023 - 06.2023
Intern
Hyatt Centric
06.2022 - 08.2022
BBA -
Goa College Of Hospitality And Culinary Education
HSSC -
St. Francis Xavier's HSSC
SSC -
St. Francis Xavier's High school