GNANAVEL M
operation manager
Edaiyarpalyam
Summary
Highly motivated and results-driven professional with 6 years of experience in theme park operations. Seeking a challenging role as a Theme Park Operation Executive to leverage my expertise in delivering exceptional guest experiences and optimizing park efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Asst. Operations Manager
VGP Universal Kingdom & VGP Marine Kingdom
10.2023
- Led a team of 150 staff members to ensure smooth park operations and excellent guest service
- Developed and executed comprehensive training programs for park staff to enhance customer interactions and safety protocols
- Oversaw daily operations, including ride maintenance, vendor management, and inventory control
- Collaborated with marketing teams to create promotional campaigns resulting in a 15% increase in park attendance
- Implemented cost-saving measures, resulting in a reduction in operational expenses.
Manager
SANDUNESP RADISE BEACH
10.2021 - 09.2023
- Led a team of 50 staff members to ensure smooth park operations and excellent guest service
- Developed and executed comprehensive training programs for park staff to enhance customer interactions and safety protocols
- Oversaw daily operations, including ride maintenance, vendor management, and inventory control
- Collaborated with marketing teams to create promotional campaigns resulting in a 15% increase in park attendance
- Implemented cost-saving measures, resulting in a reduction in operational expenses.
Theme Park Operation Manager
PONDY OCEAN PARK
11.2017 - 02.2020
- Led a team of 65 staff members to ensure smooth park operations and excellent guest service
- Developed and executed comprehensive training programs for park staff to enhance customer interactions and safety protocols
- Oversaw daily operations, including ride maintenance, vendor management, and inventory control
- Collaborated with marketing teams to create promotional campaigns resulting in a 15% increase in park attendance
- Implemented cost-saving measures, resulting in a reduction in operational expenses.
Education
Bachelor of commerce (corporate secretaryship) -
Pondicherry university
01.2014 - 01.2017
Skills
Guest Experience Enhancement
Crowd Management
Inventory Control
Vendor Management
Safety and Compliance
Marketing Collaboration
Problem-solving and Decision-making
Process Improvement
Employee Supervision
Performance Tracking
Customer Engagement
Business Forecasting
Scheduling and Coordination
Business Development
Logistics Planning
Budget Tracking
Languages
Tamil and English
Disclaimer
I hereby declare that all details furnished above are true to the best of my knowledge.
Personal Information
- Father's Name: Muruganandam
- Date of Birth: 08/11/1996
- Gender: Male
- Nationality: Indian
- Marital Status: Un-Married
Timeline
Asst. Operations Manager
VGP Universal Kingdom & VGP Marine Kingdom
10.2023
Manager
SANDUNESP RADISE BEACH
10.2021 - 09.2023
Theme Park Operation Manager
PONDY OCEAN PARK
11.2017 - 02.2020
Bachelor of commerce (corporate secretaryship) -
Pondicherry university
01.2014 - 01.2017
Similar Profiles
Dana BordeiDana Bordei
Country Manager Commercial at VGP RomaniaCountry Manager Commercial at VGP Romania
Abdul KatharAbdul Kathar
General Manager at VGP Golden Beach ResortGeneral Manager at VGP Golden Beach Resort
ELIJAH NIFEMI ADEGBOYEELIJAH NIFEMI ADEGBOYE
Cleaner at Kingdom cleaningCleaner at Kingdom cleaning