Gobi Ganesh S
Chennai
Summary
Accomplished Development Manager with over 18 years of experience, specializing in application development and cross-functional team leadership. Successfully spearheaded strategic initiatives that enhanced transaction processing efficiency and security measures. Recognized for excellence in program planning and team development, leveraging skills to foster product innovation and drive employee growth. Aiming to elevate organizational success through continued focus on technology advancement and team empowerment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Development Manager
FIS Global Solution Pvt Ltd
Chennai
06.2023 - Current
- Lead team of 11, coordinating daily tasks.
- Handled documentation, enhancement and support using JIRA/Rally tickets.
- Implemented various reports in JIRA to boost ticket handling efficiency.
- Designed and created formatters for processing acquirer/issuer transactions across multiple networks.
- Created strategic plan to address over 7,000 security vulnerabilities during PA-DSS audit updates.
- Expertise in ATM, POS and e-commerce transaction validation.
- Designed and implemented API improvements to optimize bank-related services using Spring Boot Microservices.
- Expertly managed keys and configurations for Thales HSM installed in development environment.
- Possess strong expertise in PKI with synchronous and asynchronous key management.
Senior Systems Engineer
FIS Global Solutions Pvt Ltd
Chennai
08.2014 - 06.2023
- Second in command to the Project Manager of the application. Working with few of the best minds in the industry. My responsibilities include but NOT limited to, end to end delivery of the product towards ‘Customer Success’, process adherence and quality control, project planning and execution, senior management meetings, stakeholder collaboration, Talent grooming, Career broadening for the team, etc.
- Delivering best of service to the customer by proactively identifying and handling the product related issues to enable on-time service for the end customers.
- Involved with Senior Management in identifying projects for the roadmap and mapping the resources.
- Hired and groomed niche skill set talents for Offshore Development units.
Technical Lead
IBM
Chennai
08.2010 - 09.2014
- Oversaw comprehensive customer engagement from product implementation to configuration.
- Managed complete accountability for value delivery, communication, and customer retention across business units.
Analyst
Verizon Data Services India
Chennai
06.2006 - 08.2010
- Joined as a fresher for the FIOS Provisioning and Activation platforms ‘Zero Manual Touch’ strategic initiative since 2006. I had the opportunity to work on the Order Control Group's business operations team process automation, which led to the repurposing of over 800 FTEs in the span of three years. Apart from delivering responsibility for FIOS deliverables, I was involved in meetings for automation and learned from the experts about its necessity.
- I had the opportunity to be involved in the organization-level fallout management automation initiative across the organization, starting from order validation to order acceptance, provisioning, preparing activation steps for the technicians to perform the service activation, and capturing the activation completion, until the customer service is up and running.
- Led development on AAIS, NGPS, IVAPP, and ESAP applications as a developer. Handled both frontend and backend development tasks.
- Tech Stack Involved: C++, JSP, iPlanet, Junit, IPM
Education
B.Tech - Information Technology
Anna University
Chennai05-2005
Skills
- Application Development
- Product Development Proficiency
- Program planning
- Cross-functional team development
- Requirements gathering
- Employee assessment
- Team development strategies
- Staff presentations
- Performance monitoring
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Technical Skills
- C++
- Core Java
- Python
- SpringBoot Microservices
- Oracle
- Unix
Certification
- OCJP
- Cloud computing architecture
Timeline
Development Manager
FIS Global Solution Pvt Ltd
06.2023 - Current
Senior Systems Engineer
FIS Global Solutions Pvt Ltd
08.2014 - 06.2023
Technical Lead
IBM
08.2010 - 09.2014
Analyst
Verizon Data Services India
06.2006 - 08.2010
- OCJP
- Cloud computing architecture
B.Tech - Information Technology
Anna University
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