Travel
Business Development Manager
- Managed end-to-end loan lifecycle using Loan Origination and Loan Management Systems.
- Collaborated with clients to draft BRDs, deliver tailored solutions, and ensure platform alignment with business goals.
- Acted as Customer Success Manager, providing ongoing support and managing system enhancements.
- Worked with cross-functional teams to improve processes and quickly resolve client issues.
- Created product roadmaps in Confluence and detailed user stories and requirements in JIRA.
- Performed user acceptance testing on Android and web platforms to ensure feature quality and usability.