Gokul P
Chennai
Summary
Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands.
Overview
4
4
years of professional experience
Work History
Process Associate
Computer Age Management Services Limited ( Domestic Process )
10.2022 - Current
- Mutual Fund Process.
- Quality Check With Investors Application.
- Reviewed, analyzed and documented data related to quality assurance processes.
- Reviewed account documents for accuracy prior to submitting them for processing.
- POA ( Power Of Attorney ) Registration For Investor.
- Co-ordination With AMC ( Assets Management Company ) Team.
- KYC Verification.
- Rectification Of Investors Query.
- BRS&ASL Updation Of Investor.
- Dispatching Of Bounced Cheque To Investor Address Through Courier.
Process Associate
Eximo Service & Solution PVT.LTD ( International Process ) )
Chennai
08.2020 - 05.2022
- International Health Care Process.
- Semi-Voice Process.
- Quality Checker
- Handled medical product inquiries and support for global customers.
- Interact With Client Viva Call And Email Chat.
- Resolved customer service inquiries within established time frames while maintaining a high level of quality assurance.
- Conducted daily process reviews to identify areas for improvement and increased efficiency.
Education
Diploma In Computer Technology
Sri Nallalaghu Nadar Polytechnic College
Chennai07-2018
GED -
Ponnuswamy Matric Hr. Sec. School
Chennai04-2015
Skills
- Schedule Coordination
- Presentations
- On Time Presentation
- Mobile Services
- Basic C Program
- Computer Knowledge
- Basic Ms Word,Excel
- Assembling PC, Installing Operating System
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Timeline
Process Associate
Computer Age Management Services Limited ( Domestic Process )
10.2022 - Current
Process Associate
Eximo Service & Solution PVT.LTD ( International Process ) )
08.2020 - 05.2022
Diploma In Computer Technology
Sri Nallalaghu Nadar Polytechnic College
GED -
Ponnuswamy Matric Hr. Sec. School