Gokulakrishna R
Chennai
Summary
Highly-motivated employee with desire to take on new challenges. certified multi-skilled cloud and Network security professional with around 4.7 years of professional experience. Mainly Productive team player and help other team member to be the part of success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Netops Engineer-II
Algonomy software private Limited
Banglore
08.2022 - Current
- Responsible for Handling all High end EMC Dell switches and Juniper SRX firewall.
- Involved in Planning DC migration for all network devices (Switch&firewall) to another vendor building without service impacting.
- Leaf and spine architecture Network design - Troubleshooting's L2 & L3 level issues in spine switches and addition to firmware upgrade and switch OS version in live operations.
- Creating and managing VLAN,VLTi interlink, RSTP,Portchanneling servers for High redundancy in Live operations.
- Involved in DNS troubleshooting with AWS team( route 53) and configuring and establishing a tunnel between Juniper firewall and AWS end.
- Coordinated with AWS team to allow and deny traffic and to add static routing for new subnet, NACL's between firewall and my DC backbone router.
- Knowledge of Analysis of IPSec VPNs implementations and Manage and Monitor all VPN connectivity.
Cloud Security Engineer
Concentrix technologies
Chennai
09.2021 - 07.2022
- My Role in L2 TAC is to troubleshoot Zscalar cloud proxy intervening with any third party like Palo-alto, Microsoft teams, Cisco-Jabber, AWS VPN for client Infrastructure Level
- Experience in Network troubleshooting (TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute,)
- Isolating complexes issue which irrelevant to Zscaler and make the Client understand and educate them about Root cause of problem.
- Had a understanding of TCP/IP networking, IP routing Network Security architecture such as IP, TCP, OSPF,Firewalls ACLs-rules, DNS, DHCP,IPSEC VPN.
Fault Management - Level 1 Support
UST Global
Chennai
11.2020 - 09.2021
- My role in assurance team (L1 Engineer) is to troubleshoot and rectify routing/configuration issue Understanding the issues raised by clients by interacting with them and resolving their issue
- While troubleshooting the issues, I have worked on Alcatel Lucent router - High level switch and routers Shifting customer's traffic from primary link to Secondary link and other link related activities as per requirements and assisting.
- Dive Deep on the high severity incidents and participate in root cause analysis.
NOC -L1 Engineer
Railtel Corporation of India
Chennai
09.2019 - 10.2020
- Assisted users with installation of software applications on workstations.
- Monitored system performance for stability and availability of services.
- Involved in checking logs of router and switches for troubleshooting network issues
- · Configuring and troubleshooting the network depending upon the user tickets.
Skills
- Routing and switching (Networking switches and BGP and OSPF protocols)
- Firewalls: Juniper SRX,Integrated Zscaler firewall
- Amazon web services (Aws) – Theoretical knowledge on VPC and Route 53(Related to Networking)
- Proxy and VPN : Zscaler (ZIA),Open VPN
- Understanding of OSI model, TCP/IP protocol suits
- DNS,DHCP,NAT
- VLAN and Inter -VLAN routing concepts
- SAML and IDP configuration
- Inter-site firewall Concepts - GRE/IPSEC-tunnels
Certification
· Comptia A+ and N+ Training in IIHT
· CCNA (Cisco certified network associate ) and Real time lab Training in IIHT institution
· ZCCA-IA Global Certification (Zscaler Certified cloud Administrator internet access) EXP DATE: 10/08/2023
· ZCCP-IA Global Certification (Zscaler Certified cloud Professional internet access) EXP DATE: 10/15/2023
Accomplishments
- Zscaler - Received Many customer satisfaction survey for Technical support
- Algonomy-Rich relevance- Received a Hike and recognition mail for exceptional team player 2023
Timeline
Netops Engineer-II
Algonomy software private Limited
08.2022 - Current
Cloud Security Engineer
Concentrix technologies
09.2021 - 07.2022
Fault Management - Level 1 Support
UST Global
11.2020 - 09.2021
NOC -L1 Engineer
Railtel Corporation of India
09.2019 - 10.2020
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