To Secure a Team Lead position in a dynamic organization that offers opportunities for professional growth and utilizes my skills and experience to contribute to the success of the team.
Highly motivated and results-driven professional with 5 years as Jr. and Sr. Process Associate, 2 years 3 months of experience in leading and managing teams.
Overview
9
9
years of professional experience
Work History
Team Lead - RCM(Billing)
Wave Online Infoway Pvt Ltd
Coimbatore
11.2017 - Current
Lead and manage team members to achieve business objectives and reach Client expectations
Develop and implement project plans, ensuring projects are completed on time and to the required quality standards.
Monitor team performance, providing coaching and feedback to team members to improve productivity and quality of work.
Collaborate with cross-functional teams to identify and implement process improvements, resulting in increased efficiency.
Conduct regular team meetings, providing updates on project progress and addressing any issues or concerns.
Worked closely with clients to understand their requirements and provided regular updates on project progress
Developed and maintained daily progress, identifying and mitigating risks and daily tasks were achieved.
Process Associate
NTT Data Information Processing Services
Coimbatore
05.2015 - 10.2017
Utilizing electronic health record(EHR) systems to complete demo entry tasks.
Conducting eligibility verification for patients to ensure they were covered by Insurance for healthcare services.
Utilizing various software systems to complete eligibility verification tasks.
Accurately and efficiently entered charges for healthcare services provided to patients using superbills.
Research and resolve eligibility related rejections and denials from Insurance providers.
Accurately post payments and adjustments from Explanation of Benefits (EOB) received from insurance companies, ensuring proper allocation to patient accounts