GOPAL KUMAR
Pune
Summary
A seasoned Product Manager with over 6+ years of comprehensive experience in both the BFSI and IT industries, complemented by a PGDM from Sri Balaji University. Proficient in various critical areas such as Product Design, Requirement Gathering, Scoping & Sprint Planning, Process Automation, Project Management, Vendor Management, and Capability Maintenance. Currently focused on driving the development of a cutting-edge Microsystem Based Loan Origination System. In this capacity, I am actively leading multiple microsystems, notably the Credit Decisioning & Data Aggregation Management System, and Jansamarth Microsystem, among others.
Overview
6
6
years of professional experience
4
4
Certification
Work History
Lead-Product Management
Lentra AI Pvt Ltd
Pune
2023.05 - Current
- Proficient in gathering requirements from internal stakeholders such as team members, managers, and executives, as well as external stakeholders including clients, customers, and vendors, ensuring a comprehensive understanding of project needs and objectives.
- Collaborated with cross-functional teams, including developers, designers, and stakeholders, ensuring timely project definition and adherence to scope.
- Executed various functions including business and functional requirement documentation, SIT/UAT Testing, and Release Management for software components.
- Actively participated in Agile Sprint Planning, Backlog Grooming, and Scrum meetings.
- Identified optimal design solutions for requirements, aligning with existing applications, and proposed process enhancements.
- Played a key role in product road-mapping, sprint planning, feature prioritization, and release documentation, aligning closely with product strategy.
- Conducted thorough analysis on the potential impacts of upcoming changes, highlighting associated risks and issues.
- Designed and implemented the CYOR reporting tool within the organization, facilitating the creation and delivery of standard business reports to clients.
- Led UAT testing to ensure performance reliability and pinpointed issues for resolution.
- Supported and coordinated UAT efforts, collaborating closely with the QA & Testing team.
- Managed project deliverables, including status reporting and tracking, utilizing tools such as JIRA, MS Office, and Confluence.
- Provided hands-on functional post go-live support to users, ensuring smooth transition and operational efficiency.
- Conducted comprehensive product training sessions (L1 to L3) for 80+ stakeholders, fostering engagement across various teams.
- Developed project plans and delivered regular progress updates to relevant stakeholders.
Senior Consultant
PwC India Ltd
Pune
2021.07 - 2023.04
- Spearheaded Business Process Re-engineering initiatives for a prominent Egyptian Bank.
- Conducted thorough evaluations of existing business processes, identified improvement opportunities, and implemented IT solutions resulting in enhanced Turnaround Time (TAT).
- Led the design of core banking transformation strategies, orchestrating key work streams for the migration from version 10.x to 11.x of Finacle.
- Redesigned business processes for over 70 banking operations, establishing comprehensive project plans with clear deadlines and priorities.
- Oversaw End-to-End Project Management Operations for the Finacle version upgrade, ensuring seamless execution and timely delivery.
- Documented project progress meticulously, providing regular updates to key stakeholders to maintain transparency and alignment.
- Collaborated closely with departmental leaders and project sponsors to define and develop project objectives.
- Engaged in discussions and walkthroughs with Client Stakeholders, Project Managers, Business Analysts, and technical architects to gain insights into existing systems and underlying business rules.
- Implemented change management strategies to ensure smooth transitions during business process re-engineering projects.
- Conducted extensive stakeholder interviews to gather requirements and align project objectives with organizational goals.
- Facilitated workshops and training sessions to educate staff on new processes and systems, fostering a culture of continuous improvement.
- Developed and maintained project documentation, including process maps, business requirements, and test plans, to ensure traceability and compliance.
- Conducted post-implementation reviews to assess project outcomes, gather feedback, and identify areas for further enhancement.
- Acted as a subject matter expert (SME) for business processes and systems, providing guidance and support to project teams and stakeholders.
- Received recognition for outstanding project management and leadership skills, contributing to the successful delivery of complex initiatives within time and budget constraints.
Business Analyst
Lentra AI Pvt Ltd
Pune
2019.04 - 2021.07
- Proficient in gathering and analysing business requirements for software development projects.
- Skilled in researching, synthesizing, and assessing customer needs to define future states and solutions.
- Hands-on experience in documenting both business and technical requirements.
- Collaborate effectively with various departments and stakeholders to gather, document, and analyse business requirements, processes, and workflows.
- Assist in project planning, estimations, and resource allocation to ensure successful project delivery.
- Monitor project progress and proactively identify potential risks or deviations from the plan.
- Actively participate in sprint planning, daily standup, sprint reviews, and retrospectives to facilitate effective project execution.
- Perform Quality Assurance (QA) activities as required, including test planning, test case creation, and execution.
- Proficient in requirement management and project management tools such as JIRA and Confluence.
- Responsible for creating release documents and Implementation Plans for different modules prior to deployment.
- Conduct sanity testing post-release to ensure proper functionality of both new and existing features
Business Analyst
Enclave Engineering Services Pvt Ltd
Pune
2018.01 - 2019.04
- Proactively identify and capitalize on new markets and business opportunities.
- Proficient in Requirement Gathering and Analysis, including creating Functional Documents and coordinating with diverse teams.
- Experienced in conducting Enterprise Analysis, including GAP analysis (As-Is & To-Be Analysis) and SWOT analysis.
- Facilitate understanding and coordination of client needs, enhancements, and product customization, translating client requirements into technical specifications, and consulting with technical teams to ensure timely delivery.
- Develop Business Requirements Documents (BRD) and Functional Requirement Documents (FRD) to effectively communicate project requirements.
- Monitor project progress and maintain client engagement by conducting regular meetings and nurturing client relationships.
- Liaise with technical teams to ensure clear understanding and alignment with client requirements, minimizing ambiguity and ensuring accurate implementation.
Education
PGDM - Marketing & Finance
Sri Balaji University
PuneBBA - International Business
Sharda University
Skills
- Project Management
- Product Management
- Product Lifecycle Management
- Product Requirement & Analysis
- Analytical & Critical Problem-Solving skills
- Communication skills
- Agile Methodologies
- Data Analysis
- UAT Testing
Expertise
- Banking & Financial Domain
- Digital Lending Domain
- Product Solutioning & Designing
- Data Analytics & Reports
- Sprint Management
- Loan Origination System & Loan Management System
- API Integrations - First & Third Party
Tools Used
- JIRA
- MS Office & MS Excel
- Draw.io (Flow Chart & Workflow)
- Plant UML (Sequence Diagram)
- Postman
- Tableau
Certification
- Certified IT Business Analyst
- Tableau Certified
- Training on Enterprises Domain Processing using Oracle R12.x E Business Suite
- SQL Basic Course
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