Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Gopal Kumar

Summary

Experienced sales professional with a strong track record of 8 years in the logistics sector. Currently excelling in territory management for Delhivery in Delhi. Skilled in driving direct party sales, nurturing client relationships, and implementing strategic sales plans. Proven expertise in generating business growth and exceeding sales targets. Adept at leveraging market insights to identify opportunities and deliver effective sales solutions. Known for consistently delivering exceptional results and driving revenue growth. Eager to bring extensive sales experience and a proven ability to drive business success to a dynamic organization.

Overview

10
10
years of professional experience

Work History

Business Development Executive

Delhivery Ltd.
06.2022 - Current
  • Drive channel partner expansion within the Delhi NCR territory.
  • Manage and develop sales strategies for the Delhi NCR territory.
  • Managed a team of 50 operations personnel and over 400 business partners.
  • Achieve and exceed sales targets through strategic planning and client relationship management.
  • Analyze market trends and customer needs to identify new business opportunities.
  • Handle customer queries and complaints efficiently, ensuring high levels of satisfaction.
  • Monitor and arrange pickups from all regular franchises, ensuring that requests are fulfilled.
  • Negotiated contracts with clients for new business development initiatives.
  • Collaborated with internal teams to develop tailored solutions for clients' needs.
  • Established strong relationships with key decision makers within client organizations.

Territory Manager

Shree Maruti Ltd.
05.2017 - 05.2022
  • Developed and implemented strategies to increase sales in assigned territory.
  • Maintained accurate records of all sales activities including orders placed, invoices issued, payments received.
  • Worked closely with existing accounts to grow market share.
  • Identified and resolved issues affecting sales performance in the territory.
  • Prepared detailed sales reports to present to senior management.
  • Analyzed competitors' activities to adjust sales strategies accordingly.
  • Coordinate with the branch to generate leads and increase sales.

Business Development Manager

Omniscient IT Solutions
New Delhi
02.2015 - 02.2017
  • Provide reliable solutions to a variety of problems and follow-up for client satisfaction.
  • Providing pre-sales and post-sales support.
  • Installed and configured computer software system and IT software.
  • Troubleshot desktops, laptops, and mobile devices.
  • Attracting new clients and identifying new markets.
  • Maintained a database of existing customers and prospective leads.
  • Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
  • Identified and pursued upselling and cross-selling opportunities within the existing client base.

Education

Bachelor of Engineering -

Annamalai University
Chidambaram
06-2012

Skills

  • Territory Growth
  • Business Development
  • Channel Management
  • Networking
  • Team Leadership
  • Relationship Building
  • Negotiations
  • Customer Satisfaction
  • Process Improvement
  • New Business Development
  • Decision-Making
  • Strategic Planning

Accomplishments

  • Awarded Employee of the Year at Shree Maruti Ltd. for achieving higher sales targets in the year 2018-2019.
  • Consistently received a grade of 4 out of 5 in performance evaluations at Delhivery Ltd.

Languages

Hindi, English
First Language
English
Proficient (C2)
C2

References

References available upon request.

Timeline

Business Development Executive

Delhivery Ltd.
06.2022 - Current

Territory Manager

Shree Maruti Ltd.
05.2017 - 05.2022

Business Development Manager

Omniscient IT Solutions
02.2015 - 02.2017

Bachelor of Engineering -

Annamalai University

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Gopal Kumar