Gopal Narwade
Team Lead Digital Business Development
Pune
Summary
Results-driven engineer with extensive experience in technical support functions and program management of critical projects for leading global clients. Proven expertise in problem-solving, stakeholder management, and fostering strong team collaboration. Dedicated to delivering exceptional performance under challenging circumstances while aligning skills with organizational objectives. Committed to leveraging opportunities for career advancement through continuous improvement and strategic contributions.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Team lead Digital Business Development
Welmade Locking System Pvt Ltd. (Europa Locks)
06.2025 - Current
- Led and managed multiple digital transformation projects including ASN Digital Gate Entry (Inward/Outward/Service/Vendor Portal), FFS (Free Fitting Services), CMS Phase 2, Recibo (SFA) Integration & Support, Ticket Management System (All Departments), and ISO Digitalization.
- Owned end-to-end project execution: BRD & IS documentation, functional and technical scope definition, stakeholder coordination (internal & external), and delivery tracking.
- Drove cost negotiation, vendor management, and skillset optimization to support business growth.
- Actively facilitated cross-functional meetings and ensured alignment with organizational and business objectives.
TCS, Mumbai (Core Integra Ltd)
01.2025 - 05.2025
- Managing key clients including Hyundai, Kia Motors focusing on delivering solutions for financial applications. Responsible for ensuring client satisfaction, handling project requirements, and coordinating with internal teams to meet business goals.
- Responsible for API implementation, SAP and Tally ERP system configuration, and troubleshooting technical errors to ensure smooth operations and system efficiency.
QUESS CORP LIMITED, PUNE
12.2022 - 12.2024
- Driving a digital transformation project for TATA MOTORS LIMITED Global OEM to onboard 1100+ material vendors (direct and indirect) on API 1.0 & API 2.0. Provide technical support in implementation & development of their SAP & Tally ERP system.
- Collaborate with team (internal and external) to expedite vendors on-boarding and provide technical support very well within TAT.
- Training and development of multiple technical tools like Rest API, POSTMAN, HTTP, Red Hat, JSON, ITSM tool, SAP used for establishing.
- Categorize concern type based on their technical complication and assign SLA to resolve the same.
- Perform root cause analysis of the problem types and proactively develop solutions to address them. Share it with stakeholders as a report to reduce tickets and TAT.
Internship
COGNIZANT TECHNOLOGY LIMITED, PUNE
01.2022 - 07.2022
- Successfully completed the testing of various automation scope.
- Opportunity to engage and learn while working on software testing, POSTMAN tool, RESTAPI, JSON, SQL, JAVA, HTTPS.
Education
B.E - Electronics & Communication
Dr.DY Patil Institute of Technology
Pimpri, Pune06-2022
Skills
Operations management
Interests
Reading (online and offline), Travelling, Sports (cricket), Strategy games (chess)
CONTACT
- Handheld: 7620821776
- E-mail: gopalnarwade555@gmail.com
- City: Pune, Maharashtra
Timeline
Team lead Digital Business Development
Welmade Locking System Pvt Ltd. (Europa Locks)
06.2025 - Current
TCS, Mumbai (Core Integra Ltd)
01.2025 - 05.2025
QUESS CORP LIMITED, PUNE
12.2022 - 12.2024
Internship
COGNIZANT TECHNOLOGY LIMITED, PUNE
01.2022 - 07.2022
B.E - Electronics & Communication
Dr.DY Patil Institute of Technology