Gopal Vyas

A result-driven professional with 6 yr 2 months of experience; provided help desk solutions and managed services for customer end users running in Windows-based desktop environments. Performed a wide range of technical computing and information systems support, including installations, repairs, and preventative maintenance on desktops, laptops, servers, networking devices, and related software. Proficient in tools i.e., Remote Desktop Support, Citrix XenApp, Active Directory/Access Management, Distribution List (DL), Shared Mailbox. Effectively communicated with clients on recommended actions for problem resolution.

A team player with communication, presentation and interpersonal skills. Detail-oriented team player with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.