Gopalan Arumugam

I look forward for a challenge to improve the skills and knowledge in my life. Always into learning new things and will adapt to the environment. Have never backed from a challenge in my life.

• Apart from my roles and responsibilities was also asked to support other departments like KYC and Post offer in times of high volume.
• Assisted my fellow colleagues in understanding the process better and supported to clarify doubts when needed helped improve the team quality.
• Supported high number of hours in overtimes to manage high volumes.
• Assisted training team as floor support for new to bank colleagues.
• Handled KYC Escalations which helped the application to proceed on time to offer.

• Data Science - On going course
• Lean 6Sigma - On going course

Have been recognized by my superiors, colleagues and on shore colleagues under values like

• Excellence
• Service
• stewardship
• integrity