GOPEE NAVNIT
Kochi,KL
Summary
Experienced leader driving AI governance, adoption and enterprise-wide change management. Skilled in aligning AI-driven digital strategies with business goals, building executive buy-in, and fostering organizational readiness. Proven track record in leading Lean Digital Transformation, and AI integration programs to deliver measurable business impact.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Digital Services Manager
Allegion
01.2022 - Current
- Strategic business leadership for India global operations & Extended leadership team in India.
- Partnered with C-suite stakeholders to define strategic roadmaps, manage organizational change, and drive execution of high-impact initiatives across global matrix organizations.
- Developed enterprise AI governance and digital transformation initiatives, establishing decision frameworks, compliance controls, performance metrics, and adoption strategies to enhance digital capabilities.
- Drove planning for organizational change management, focusing on key metrics and strategic development to support effective transitions.
- Guided initiatives using Azure Cognitive Services and Power Platform to improve product ordering workflow and increase digital adoption.
- Championed continuous improvement and operational excellence initiatives, facilitating sustainable transformation and advancing organizational maturity.
- Partnered closely with global IT and data analytics teams to shape culture-shift strategies.
- Worked with stakeholders across levels to identify challenges, uncover opportunities, define strategic goals, and explain transformation purpose, milestones, and benefits.
- Identified, mentored, and developed talent in lean and digital transformation.
- Reviewed business goals, market trends, and strategic plans to align transformation projects with corporate objectives.
LEAD-Delivery
LegalEase Solutions LLC
01.2019 - 01.2022
- Specialized in optimizing cross-functional project teams, overseeing global change initiatives with direct leadership of staff to ensure program delivery and adoption
- Skilled in change management, employing various Agile and Lean methodologies such as Scrum, Kanban, and Scaled Agile frameworks through Excel, Power BI, VBA Macros, Outlook, and Power Automate to meet business needs.
- Proficient in project management with experience in Scrum methodologies, including User Stories, Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, Retrospectives, and Agile Coaching.
- Led risk identification, assessment, and mitigation efforts across complex transformation and digital initiatives, establishing governance controls & escalation frameworks.
- Led numerous AI projects enabling change & adoption, advocating for lean principles and operational excellence in business processes.
- Engineered value streams to enhance interdepartmental processes, including Finance, Sales, Marketing, Data Analytics, and IT/Infosec, fostering operational flow.
- Managed Business Analyst role for RPA initiatives, integrating Microsoft Power Platform, UiPath, Celonis, and BPM tools like Monday.com, Asana, Wrike, Bitrix, and ClickUp to streamline processes.
- Mentored managers and team leaders in Kaizen methodologies and team management to foster a culture of continuous improvement and innovation.
- Conducted 500+ hours of training and workshops on process methodologies including VSM, EFQM, QMS, TQM, DMAIC, KAIZEN, LEAN, 5S, RCA, and Theory of Constraints, enhancing team capabilities.
- Demonstrated expertise in coaching, team development, influencing behavioral change, and embedding sustainable cultural transformation.
- Pioneered the inaugural implementation of ISO 27001 & ISO 9001:2015, leading change management, employee education, and cultural shift.
- Analyzed comprehensive cost, quality, and delivery metrics across business units to monitor global project performance and provide strategic insights.
Six Sigma Consultant
6SigmaPro
Bangalore
01.2018 - 01.2019
- Trained multiple teams on topics of LEAN and Six Sigma
- Managed diverse projects across industries to identify service delivery improvements. from various industries to identify improvement opportunities in service delivery.
- Rich consulting experience for both Strategic and operational quality assurance.
- Worked as an Independent Consultant to gain exposure in Six Sigma methodologies.
Quality & Opex
INDIAN NAVY (Aviation)
01.2007 - 01.2017
- Change Management Strategies: Developed and implemented change management strategies to support organizational transitions and transformations.
- Implemented change management strategies, facilitating smooth transitions and minimizing disruptions during organizational changes.
- Communication Plans: Created and executed effective communication plans to ensure stakeholder engagement and smooth transitions.
- Feedback Mechanisms: Established feedback mechanisms to continuously improve change management processes and address concerns promptly.
- Impact Analysis: Conducted impact analysis to understand the effects of changes on various departments and stakeholders.
- Training and Support: Provided training and support to teams to facilitate adoption of new processes and systems.
- Educates the workforce on LEAN, Zero Defects, QMS, RCA, FMEA, 7QC, 8D tools, and other quality-related subjects to align with aviation industry standards.
- Identifies quality issues and implements corrective measures, focusing on enhancing quality and cost efficiency.
- Conducts process evaluations, diagnostics, and compliance audits as an internal auditor for AS9100 aerospace standards, contributing to vendor qualification processes.
- Maintains organizational unity through clear communication across all levels.
- Demonstrates exceptional communication, collaboration, and team-building abilities, with a quick aptitude for new technical concepts, driving productive outcomes and achieving set goals.
- Exhibits confidence in navigating complex leadership challenges and is highly motivated to exceed expectations, channeling competitive drive towards achieving organizational objectives while overseeing departmental mandates.
- Proficient in delegating tasks to individuals with complementary skills, maximizing team efforts and leveraging team members' strengths.
- Team Performance Mentoring Mentored process owners and cross-functional teams, optimizing team performance and productivity.
- Coordinated response to crises by developing and executing emergency action plans, ensuring effective resolution of incidents.
- Coordinates the organization's response to crises and emergencies, ensuring effective and timely action.
- Manages operation and maintenance schedules, including preventive and corrective measures, and conducts drills for rapid response during emergencies.
- Trained in using statistical tools like Minitab for operational data analysis, providing updates to the leadership team.
- Oversees the AMC team for comprehensive IT infrastructure maintenance, including servers, network switches, OFC networks, desktop hardware, IT accessories, and software for over 2000 nodes.
- Conducted regular security audits to identify and mitigate system vulnerabilities in compliance with military standards.
- Classified Data Security Training Received specialized training for managing information security responsibilities within organizations handling sensitive military data.
- Security Audit Execution Performed regular security audits to detect threats and system vulnerabilities, ensuring adherence to military standards.
- Information Security Education Developed and delivered training programs on information security protocols, tailored to the organization's competency framework.
- Infosec Team Leadership Directed a team of information security professionals in conducting routine security updates and hardware vulnerability assessments.
Education
Lead with AI -
ISB
BangaloreStrategic Management -
XLRI Jamshedpur
Executive Education - Digital Strategies
Emeritus & Columbia Business School
Bachelor of Science - Aeronautics
Naval Institute of Aeronautical Technology
CochinSkills
- AI Project Management
- Digital Strategy
- NIST, EU AI & DPDP
- Change Management
- Risk & Compliance
- Lean Six Sigma
- Agile & Scrum
- Business Transformation
- Enterprise AI Governance
- Ethical & responsible AI
- Statistical Analysis
- Digital Transformation Strategy
- User-Centric Design
- Analytics (Power BI)
- Process re-engineering
- Digital Innovation Strategy
Certification
- PROSCI certified change practitioner
- Certified professional in Managing AI (PMI - CPMAI)
- Lean Six Sigma BLACK BELT -TUV SUD
- American Society for Quality Certified Quality Engineer (ASQ CQE)
- Agile Coach (ICP ACC) -Scrum Alliance
- ISO: IEC 42001 AIMS lead implementer
- Quality Assurance Service (Aero) - QATS, Indian Air Force
- Intelligent Leadership Coach- John Mattone
- Team Diagnostics Survey Practitioner- Team Six Conditions
- Emotional Quotient Assessor-6seconds (Network Leader- MEAI)
Key Projects
Led an enterprise-wide AI adoption: An initiative centered on the effective use of Claude Co, driving awareness, training, and integration of AI-powered workflows across multiple business functions. Developed adoption strategies, conducted enablement sessions, created best-practice frameworks, and identified high-value use cases to improve productivity, decision-making, and operational efficiency
Global Delivery Optimization: Spearheaded a LEAN Six Sigma Black Belt initiative to enhance synchronization between US and India delivery teams. This six-month project aimed to align delivery processes with the organizational goals of efficiency, quality, and customer satisfaction. Collaborated closely with US colleagues to pinpoint and mitigate workflow inefficiencies, leading to a significant increase in on-time delivery rates from 80% to 98% and a daily time saving of 2 hours per employee. These improvements resulted in an annual cost saving of $190,000.
Enterprise-wide Business Process Optimization : Led a comprehensive project to consolidate various business functions Sales, Operations, Delivery, and Finance onto a unified platform. Assessed multiple PMIS tools, ultimately integrating Monday.com and ClickUp, along with UiPath, Celonis, Power Platforms, and Zapiers. Developed and deployed several automation frameworks to streamline interdepartmental processes. Utilized PowerBI for data visualization, achieving a 70% reduction in quality issues and a 35% increase in operational efficiency, culminating in the creation of an Organizational Dashboard. Devised & enabled change management strategies to ensure that people are using the solution & benefitted from the overall initiative.
Successfully guided the organization through its inaugural certifications for ISO 27001, ISO 9001:2015 & ISO 42001: Created systems to adapt to latest industry standards for reinforcing employees to stick with the ongoing initiatives and enable the organization to derive the business value. Enabled Skill transition to grow employees into roles to carry forward the ongoing maintenance & benefit realization of the adaption.
Timeline
Digital Services Manager
Allegion
01.2022 - Current
LEAD-Delivery
LegalEase Solutions LLC
01.2019 - 01.2022
Six Sigma Consultant
6SigmaPro
01.2018 - 01.2019
Quality & Opex
INDIAN NAVY (Aviation)
01.2007 - 01.2017
Lead with AI -
ISB
Strategic Management -
XLRI Jamshedpur
Executive Education - Digital Strategies
Emeritus & Columbia Business School
Bachelor of Science - Aeronautics
Naval Institute of Aeronautical Technology