Passionate product manager with 3 major product releases in the last 4+ years generating over 150% of revenue target. Part of the Centre Of Excellence team with a focus on Quote-to-collect, Source-to-Pay, & Enterprise transformation. Worked with cross-functional teams at global level. Highly skilled in stakeholder management with top-notch communication skills.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
Work History
Manager Products & Solutions
Newgen Software Technologies
Chennai
06.2019 - Current
Developed and launched a contract management suite that reduced contract negotiation cycle time by 70% for clients, resulting in $1 million in annual savings
Led the development of a global E-Invoicing solution enabling seamless integration with tax bodies, reducing fraudulent invoice submission by 100% across clients
Developed "Gamify," a data platform for managers to gamify tasks based on rules, user skills, and goals, which improved overall process turnaround time by 36% for a client. Real-time points allocation & dynamic dashboards foster competition and reward excellence.
Designed and owned the product roadmap for managed products, collaborating with developers to ensure timely and budget-conscious delivery
Experienced in conducting user interviews, developing surveys, conducting usability testing, and identifying and implementing changes to a product based on user feedback.
Expert in conducting market research to identify market needs and competitive behavior. Proven ability to translate market research findings into actionable insights that drive business growth
Actively collaborated with multiple stakeholders, such as sales, pre-sales, CRM, clients, and partners, to understand user requirements and identify opportunities to improve user experience
Supported sales teams by responding to RFPs, designing proof of concept, and delivering product demos and presentations.
Created and maintained marketing artifacts (brochures, whitepapers, eBooks, blogs) and conducted external/internal webinars as part of the go-to-market (GTM) strategy for managed products, resulting in increased brand awareness, lead generation, and sales
Implemented Newgen's accounts payables solution on the cloud with integration with Oracle Fusion, for a Steel manufacturing company, achieving a 25% improvement in touchless processing, 70% reduction in duplicates, 35% improvement in overall productivity, etc within one year of go-live
Software Engineer
Accenture
Chennai
08.2013 - 10.2016
Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches
Conducted regression testing and submitted observations to development team
Performed manual testing on Order Management systems, CRM portal, and Customer Experience modules for a British telecom giant
Automated testing of Billing and Payment, Product Delivery, and Order Tracking modules