Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Languages
Timeline
Generic
Gopika J

Gopika J

Thiruvananthapuram

Summary

Order to cash professional with 2 years of experience in credit control, collections, and accounts receivable management. Proven track record of improving cash flow and reducing outstanding debts. Committed to enhancing operational efficiency and driving financial performance in dynamic environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Associate - Finance & Accounts

Allianz Services India
Thiruvananthapuram
02.2023 - 03.2025
  • Managed Order to Cash collections process for B2B customers, overseeing 250+ broker accounts.
  • Achieved 68.3% resolution rate for broker queries in 2024, enhancing efficiency and reducing response times.
  • Reduced aged debt by 47% through proactive follow-ups and improved collection strategies.
  • Collaborated with internal teams to ensure timely cash application and reconciliation of transactions.
  • Performed account reconciliations, identifying discrepancies while adhering to Service Level Agreements.
  • Proactively managed broker communications via email and phone to facilitate smooth transactions.
  • Resolved broker queries promptly, maintaining strong professional relationships through effective communication.
  • Prepared daily cash and query reports, ensuring accuracy in financial documentation.

Executive HR & Talent Acquisition

BlueSkies HR
06.2022 - 02.2023
  • Handling end to end IT recruitment activities.

Education

MBA - Finance and Marketing

University of Kerala
India
10.2017

B.Sc - Biotechnology

Amrita School of Biotechnology
India
05.2015

Skills

  • Accounts receivable management
  • Problem solving
  • Communication skills
  • Time management
  • Attention to detail
  • Order to cash management
  • Account reconciliation
  • Financial reporting

Certification

  • Business Intelligence using Power BI
  • SAP ERP Essential Training

Accomplishments

Recognized with the monthly performer award three times over two years for consistently exceeding performance targets and contributing to team success.

Languages

English

Malayalam

Hindi

Timeline

Associate - Finance & Accounts

Allianz Services India
02.2023 - 03.2025

Executive HR & Talent Acquisition

BlueSkies HR
06.2022 - 02.2023

MBA - Finance and Marketing

University of Kerala

B.Sc - Biotechnology

Amrita School of Biotechnology

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Gopika J