Microsoft Excel (VLOOKUP, HLOOKUP, Pivot Tables, Charts, Formulas)
FRANKLINBENNY M
Senior Executive – Accounts Receivable
Nemilicherry,Tamil Nadu
Summary
Senior Executive – Accounts Receivable & Operations with 9 years of experience supporting US AR, Collections, and executive-level functions. Skilled in reviewing customer accounts, tracking client payments, analyzing credit history, and recommending improved repayment terms to reduce overdue balances. Strong expertise in reviewing and approving e-agreements, coordinating with field teams, maintaining accurate documentation, and delivering timely MIS reports. Proven ability to identify slow-paying customers, resolve billing discrepancies, and drive successful collections from overdue accounts. Recognized for high accuracy, strong problem-solving skills, and a commitment to maintaining operational excellence in fast-paced environments.
Overview
2026
2026
years of professional experience
2
2
Languages
Work History
Senior Executive Accounts Receivables- Finance (US
3i- infotech Ltd
05.2023 - Current
- Review customer accounts, track client payments, analyze credit history, and recommend revised repayment terms to reduce overdue balances and improve timely collections.
- Resolves account discrepancies by investigating documentation, issuing stop payments, and making adjustments.
- Resolve customer billing disputes, Generate and send invoices to customers; Follow up with customers regarding overdue payments
- Preparing the the Accounts receivables reports and rollout the same to internal teams.
- Recording payments in the accounting system and allocating them to the correct customer account
- Periodically reviewing and adjusting credit policies, payment terms, and collection strategies
- Cash posting: Posting the payment to the corresponding invoice(s)
- Led initiatives to streamline accounts receivable processes, significantly reducing collection cycles and improving cash flow management.
- Implemented automation tools for invoice generation and tracking, enhancing accuracy and reducing manual errors across the finance department.
- Mentored junior staff on best practices in accounts receivable management, fostering a culture of continuous improvement and professional growth.
- Conducted thorough audits of accounts receivable records, ensuring compliance with financial regulations and company policies while minimizing risk.
- Led initiatives to streamline accounts receivable processes, resulting in improved accuracy and faster collections.
Senior Executive Operations
Deputed to Daimler Financial Services India Pvt Ltd
06.2018 - 04.2023
- Agreements review & scrutinizing Co-ordination with field teams and sending MIS
- E agreement's Review and Approve
- Contract files review such as Physical Agreement, invoice Insurance and Margin money Receipt
- Sending FTR reports, file & Repayment pending MIS on weekly basis to sales team.
- Updating Discrepancy MIS and Handling discrepancy documents and sending MIS towards reducing the discrepancy percentage
- Contracts documents scrutinizing and action queries.
- Moratorium initiating in system
- Repayment Process ( NACH & PDC's process & Action queries) and processing the alternate ACH forms
- Financed contracts for documentation and storage in accordance Specialization _ Agreement's Review both physical & e agreements, Macro and Invoice updating in system, Insurance and Margin money receipt
- Led cross-functional teams to optimize operational workflows, resulting in enhanced efficiency and reduced processing times.
- Developed and implemented strategic initiatives that improved customer satisfaction and streamlined service delivery across departments.
- Analyzed operational processes and identified key areas for improvement, driving significant enhancements in service accuracy.
- Collaborated with stakeholders to refine financial service offerings, ensuring compliance with industry standards and regulations.
- Mentored junior staff on best practices in operations management, fostering a culture of continuous improvement and teamwork.
Customer Service Executive
Deputed to Daimler Financial Services India Pvt Ltd
07.2017 - 05.2018
- Handling customer call's & email
- SOA, Balance confirmation and Repayment schedule sent to customer
- Initiating Early termination, foreclosure the loan
- NOC's handling and dispatch,Payout, ET, change of Chassis and Engine & permit change and renewal)
- Email ID, Phone number and Address updation
- TDS certificates validation
- Charge creation forms validation
- Handling post dated Cheques to customer Part payment & Restructure the loan tenure and EMI amount
- Change of bank (swap) and waiver letter's preparation and, dispatch to customer
- Specialization _ ROC forms Validation, Early termination, Change of Bank and TDS certificates Validation
Company Secretary Apprenticeship Trainee
S.Saraskumar., Kodambakkam, Chennai
- Various e-forms with the MCA like Annual Return, Balance Sheet and other ROC compliance's.
- Returns, forms with ROC/MCA as required under Companies Act.
- Annual Financial Results in XBRL Forms
- Getting DIN for Directors
- Drafted minutes of board, committee and general meetings as required under Companies Act involved in issuance of notices, drafting of agenda
- Drafted various resolutions in accordance with the provisions of the Companies Act 2013
- Assisted in Preparation of Annual Reports, Statutory Registers & records required under the Companies Act, 2013 Register of Members, Register of Directors, Register of Director's Shareholding, Register of Investments and Register of Share Transfer).
Admin
IAME Institute of Aptitude and Management
- Managing and Allocating the trainers to students
- Handling the Phone bills and Internet bills
- Other Admin works such as ID cards, stationery
- Managing the Housekeeping staff's
Education
MBA Operations Management -
Madars University Institute of Distance education
BBA (Business Administration) -
Dharmamurthi Rao Badhadur calavala cunnan chetty Hindu College
12th Standard -
Vijayanta Higher Secondary School
Avadi10th Standard -
Dhasar High School
ThiruninravurSkills
Analytical problem solving
Accomplishments
- Enhanced the FMS system to FMS 2.0 by introducing automated daily report generation and an advanced contract search feature displaying complete customer history and documents, reducing manual effort by 30% and improving query resolution speed by 40%.
Personal Information
- Father's Name: K. Manavalan
- Age / Date of birth: 09/06/1995
Hobbies and Interests
- Foot ball
- Cricket
- Travel
- Rube cube & puzzle games
Custom Section
Never give up at any cost
Projects
A study on the improvement of Human Resource information System with reference to the ETA star properties and investment private limited Chennai
Languages
4,B2
Software
Oracle / Netsuite
CMS (Ascent)
MS Office
Timeline
Senior Executive Accounts Receivables- Finance (US
3i- infotech Ltd
05.2023 - Current
Senior Executive Operations
Deputed to Daimler Financial Services India Pvt Ltd
06.2018 - 04.2023
Customer Service Executive
Deputed to Daimler Financial Services India Pvt Ltd
07.2017 - 05.2018
BBA (Business Administration) -
Dharmamurthi Rao Badhadur calavala cunnan chetty Hindu College
Company Secretary Apprenticeship Trainee
S.Saraskumar., Kodambakkam, Chennai
Admin
IAME Institute of Aptitude and Management
MBA Operations Management -
Madars University Institute of Distance education
12th Standard -
Vijayanta Higher Secondary School
10th Standard -
Dhasar High School