Rakesh M

• Managed end-to-end cash application, MDP, refunds, and write-offs activities in SAP S/4HANA and QAD for EMEA and APJ regions, achieving 100% accuracy and on-time delivery with zero escalations
• Performed MEC activities and posted month-end accrual JE’s, ensuring accurate financial reporting and compliance with accounting principles
• Reconciled various bank and clearing accounts, ensuring accuracy and timely corrections to support smooth financial close cycles
• Collaborated with Credit and Collections teams to minimize aged unapplied and unknown balances, consistently meeting KPI targets
• Supported internal and external audits by prioritizing and delivering AR-related documentation ahead of deadlines
• Oversaw daily cash application Robot performance, rerunning jobs as needed, ensuring timely completion, and resolving issues by collaborating with developers and automation teams to enhance efficiency and reduce manual efforts
• Prepared monthly success rate reports of the AR robots, a key KPI for monitoring bot performance, analyzing variance from past trends, and providing RCA for deviations
• SME in preparing monthly Metric reports of various processes of 9 entities in EMEA region for management’s review
• Led a team of three, ensuring seamless AR operations, driving process improvements, and addressing ad-hoc management requests
• Developed and maintained Power BI dashboards to monitor AR KPIs and global unapplied trends, enabling data-driven decision-making and improved forecasting

Key Achievements:

• Developed and implemented 12 UiPath Studio X and 5 Power Automate workflows, achieving 830+ annual hours of savings while enhancing compliance and reporting accuracy
• Automated manual processes in legacy QAD systems by leveraging computer vision technology in UiPath in collaboration with developers and the automation team; forecasted benefits and achieved annual savings equivalent to 1 FTE while enhancing accuracy through an innovative RPA solution; continuously monitored variances post-implementation to ensure sustained performance
• Recognized as a Top Citizen led Automation Developer and a top 100 gamer in the DigiFi initiative, showcasing innovation and digital transformation expertise
• Mentored and coached colleagues in leveraging automation tools, fostering a culture of innovation within the organization
• Led the migration of the offset processing tool from HighRadius to SAP Fiori, seamlessly integrating it with the existing RPA solution
• Conducted variance analysis on missing features and forecasted additional manual efforts required, enabling management to make data-driven decisions
• Served as a Change accelerator in the ADAPT program, contributing as a core team member and regularly reporting metrics for the Digital Curricula initiative across the global finance community. Recognized by L2 leadership for outstanding contributions as a change accelerator