Professional with 13 years of experience in the payment industry, specializing in stakeholder engagement and leadership. Demonstrated success in driving process improvements and implementing effective solutions within the cards and payments sector. Recognized for strong work ethic, adaptability, and exceptional interpersonal skills, with a proven ability to work independently and quickly acquire new competencies.
Overview
14
14
years of professional experience
Work History
LEAD AUTOMATION AND SOLUTIONS
National Payments Corporation Of India (NPCI)
11.2016 - Current
Acted as a liaison between the business lines and the technical areas throughout the project cycle.
Provided leadership across IT, operations, and the business line, driving end-to-end design for feature sets.
Dissected high-level business requirements into end-to-end application and data component-based design specifications.
Analyzed user requirements, procedures, and problems to identify reuse opportunities of existing application components and data elements, system interdependencies, possible gaps, and risks.
Evaluated design alternatives with cost and benefits analysis.
Partnered with technical areas in the research and resolution of system and process problems.
Prepared functional documents for changes.
I worked with internal and external stakeholders.
Interacting with various business units and technical teams to translate functional requirements into system-level specifications.
Providing recommendations, conducting knowledge-sharing sessions, and updating status reports.
Providing permanent solutions for the issues raised by end users and operations.
SENIOR TEST ENGINEER
DELL INTERNATIONAL SERVICES
01.2016 - 10.2016
Credit card/ Reward points – HSBC BANK(APAC)
Mi-Revenue for ZKB & NBAD clients
TEST ENGINEER
SQS BFSI INDIA LTD
11.2013 - 01.2016
TSYS Projects
NPCI CERTIFICATION FOR RUPAY MEMBER BANKS
TEST ENGINEER
COROMANDEL INFOTECH INDIA LTD
08.2011 - 11.2013
BFSI Domain in Micro finance
E-GOVERNANCE Projects
FBL, CBI, PNB, AB & SIBL – Smart card payments
Skills
Cards and Payments
Stakeholder engagement
Testing & Implementations
Coordinating with FOREX partners
Leadership skills
Product Owner
Clearing and settlement
Zookeeper/Dynamite
KAFKA/REDIS
DB – SQL/ORACLE/MARIA DB/POSTGRESS
Windows OS/LINUX/UBUNTU
Issuing & acquiring online ISO transactions flow
Back office settlement/Recon
Waterfall/SDLC/STLC
JIRA/HP ALM
Selenium Automation
Preparing FSD/Technical specification
Gap Analysis/Impact Analysis/RCA documents
Problem solving
Decision making
Process improvement
Payment Products
RUPAY ISSUING & ACQUIRING
DISCOVER DFS, JCB & UPI
NETS SINGAPORE & MERCURY – UAE
BENEFIT – BAHRAIN
MALDIVES & MAURITIUS
ISO 8583, 20022 STANDARDS
Educational Info
B.E, 2010, Electronics & Communication Engineering, Anna University
Senior Associate Certifications at National Payments Corporation of India (NPCI)Senior Associate Certifications at National Payments Corporation of India (NPCI)
Associate Software Developer at National Payments Corporation Of India (NPCI)Associate Software Developer at National Payments Corporation Of India (NPCI)