Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Disclaimer
Languages
Personal Information
Languages
Certification
Accomplishments
Affiliations
Timeline
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Gopinath H.

Gopinath H.

Bengaluru

Summary

Deputy Operations Manager with expertise in enhancing productivity and reducing operational costs. Proven track record in strategic planning, team leadership, and process optimization. Successfully streamlined processes to boost efficiency while upholding quality standards.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Deputy Operations Manager

First American India
Bangalore
04.2024 - Current
  • Coordinated daily operations across various departments to ensure efficiency.
  • Driving operational excellence by integrating AI into process improvement efforts.
  • Assessed existing workflows to determine the potential for process optimization.
  • Monitored budget allocations for operations projects to ensure cost-effectiveness.
  • Resolved conflicts between departments by working collaboratively with other managers to reach an agreement.
  • Oversaw project timelines and resource allocation to meet deadlines.
  • Tracked KPIs related to operations performance, delivering regular updates on progress towards goals.
  • Collaborated with cross-functional teams to develop strategies that improved efficiency in operations processes.
  • Executed capacity planning and staffing analysis for efficient production execution.
  • Monitored performance metrics to track team success and operational efficiency.
  • Coached direct reports using performance management and development processes.

Education

MBA - Operations Management

Sikkim Manipal University
Bangalore
04-2013

Bachelor of Arts - Major English

National College Basavanagudi
Bangalore
04-2003

Skills

  • Process optimization and improvement
  • AI integration and data management
  • Budget and resource management
  • Capacity planning and KPI tracking
  • Team collaboration and building
  • Project management and operations
  • Conflict resolution strategies
  • Strategic thinking and staff development
  • Recruitment and hiring processes

Hobbies and Interests

  • Photography
  • Travelling
  • Event Organizing

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Languages

  • English
  • Kannada
  • Hindi

Personal Information

  • Date of Birth: 04/14/82
  • Marital Status: Married

Languages

Kannada
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1

Certification

CBTL (Certified BPO Team Leader)

Project Management Fundamentals

Six Sigma Green and Black Belt (trained)

Accomplishments

Kaizen Awards: for best process improvement ideas

Organization Crest Award: for driving efficiency within the team

Project champion: for successfully conducting the employee engagement activities, and rewards and recognition

TOM (Target Operating Model) – Project Owner

MPMP – Initiatives - Project Champion

Affiliations

  • Photography, traveling
  • Event organizing

Timeline

Deputy Operations Manager

First American India
04.2024 - Current

MBA - Operations Management

Sikkim Manipal University

Bachelor of Arts - Major English

National College Basavanagudi
Gopinath H.