Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gopinath Kar

Gopinath Kar

Summary

Versatile and results-driven professional with extensive experience in hardware diagnostics and advanced troubleshooting, honed as a Laptop Repair Technician at SELF and further developed at Bishwanath Diamond. Excelled in project management and multitasking, significantly enhancing team performance and productivity. Demonstrates exceptional problem-solving abilities and a commitment to quality control, ensuring peak operational efficiency.

Overview

3
3
years of professional experience

Work History

Laptop Repair Technician

SELF
06.2024 - Current
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Assisted customers with technical support inquiries.
  • Streamlined Type repair processes to minimize day-to-day downtime and increase overall productivity.
  • Efficiently troubleshot and repaired Type equipment to cut company costs and maximize productivity.
  • Inspected and tested faulty circuit boards and microprocessors.
  • Restored data on computers and office machines.
  • Replaced defective components and parts on malfunctioning computers and office machines.
  • Serviced Type equipment for expedient repair and minimal downtime.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Generated reports for customer service issues and repair records.

Mobile Repair Technician

Work From Home
01.2024 - Current
  • Inspected devices for signs of intentional or accidental damage to determine warranty eligibility.
  • Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
  • Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
  • Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
  • Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.
  • Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
  • Executed tasks within time and budget constraints.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Detected and repaired machinery faults using electrical and manual testing methods.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Provided advice to consumers on safety and reliability of third-party replacement parts.

Manager

Bishwanath Diamond
08.2023 - Current
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Marketing Executive

Bishwanath Diamond
01.2022 - 08.2023
  • Coordinated appointments and meetings for marketing director with Number active projects.
  • Planned and executed events and marketing programs to increase qualified leads.
  • Analyzed consumer usage patterns to identify trends and target key demographics.

Field Boy

Bishwanath Diamond
06.2021 - 01.2022
  • Operated forklift to move pallets and boxes within warehouse.
  • Followed sanitation and good housekeeping practices.
  • Conducted activities and performed job duties and functions following strict guidelines.
  • Prepared products for shipment by packing items according to order sheet.

Education

Diploma - Card And Chip Level Repair in Laptop And Desktop

Hi-tech Institute
Karol Bagh, New Delhi
11.2024

Diploma - Card And Chip Level Repair in Mobile

Hi-tech Institute
Karol Bagh, New Delhi
06.2024

Bachelor Of Arts - History

FAKIR MOHAN UNIVERSITY
Balasore Odisha
11.2020

12th - Science

SNIHTS, BALASORE
Balasore Odisha
05.2016

10th -

Khalina High School
Balasore Odisha
02.2014

Skills

  • Hardware diagnostics
  • Advanced troubleshooting
  • Faulty hardware replacement
  • Replace hardware
  • Expertise in installations
  • Problem-solving abilities
  • Hardware troubleshooting
  • Install software
  • Quality Control
  • Troubleshooting and analysis
  • Multitasking ability
  • Time management abilities
  • Technical Support
  • Operating systems
  • System diagnostics
  • Repair Planning
  • Equipment testing
  • Hardware Installation
  • Multitasking Abilities
  • Maintain parts inventories
  • Multitasking
  • Defect tracking
  • Component Installation
  • Inventory Management
  • Project Management

Languages

English
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Odia
Bilingual or Proficient (C2)

Timeline

Laptop Repair Technician

SELF
06.2024 - Current

Mobile Repair Technician

Work From Home
01.2024 - Current

Manager

Bishwanath Diamond
08.2023 - Current

Marketing Executive

Bishwanath Diamond
01.2022 - 08.2023

Field Boy

Bishwanath Diamond
06.2021 - 01.2022

Diploma - Card And Chip Level Repair in Laptop And Desktop

Hi-tech Institute

Diploma - Card And Chip Level Repair in Mobile

Hi-tech Institute

Bachelor Of Arts - History

FAKIR MOHAN UNIVERSITY

12th - Science

SNIHTS, BALASORE

10th -

Khalina High School

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