GOPINATH MUTHUPANDI
Dindigul
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
9
9
years of professional experience
Work History
Territory Business Manager
ICICI Housing finance LTD
Madurai
11.2024 - Current
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Forecasted product sales to achieve Monthly Targets.
- Educated customers on available processes and services to increase sales.
- Monitored sales team performance and provided training to help reach targets.
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
Area Sales Manager
L & T Financial Services
Madurai
12.2022 - 11.2024
- Forecasted product sales to achieve Monthly Targets.
- Educated customers on available processes and services to increase sales.
- Monitored sales team performance and provided training to help reach targets.
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
- Resolved customer complaints regarding sales and service.
Sales Manager
HDFC BANK LTD
Madurai
12.2021 - 12.2022
- Forecasted product sales to achieve quarterly and annual objectives.
- Educated customers on available processes and services to increase sales.
- Monitored sales team performance and provided training to help reach targets.
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
Sales Manager
Bajaj Housing Finance Limited
Madurai
12.2016 - 12.2021
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Executed strategic sales plans to expand customer base and revenue.
- Worked effectively in team environments to make the workplace more productive.
- Built sales forecasts and schedules to reflect desired productivity targets.
Assistant Sales Manager
Bajaj Finance Limited
Chennai
09.2015 - 11.2016
- Established action plans for team members and helped each person attain objectives.
- Helped sales professionals finalize customer sales and handled escalated concerns.
- Analyzed sales data to identify trends, opportunities, and areas for improvement.
- Monitored competitor activities, analyzed trends in the marketplace, and adjusted sales techniques accordingly.
Education
MBA - Business Management
Versatile Business School
Chennai01-2014
BBA - Business Administration
Pachaiyappas College
Chennai01-2012
Skills
- A positive work environment that fosters team performance, with strong communication and relationship management skills
- Building and maintaining healthy business relations with customers, ensuring maximum customer satisfaction, and formulating business strategies, as well as the strategic utilization and deployment of available resources to achieve organizational business objectives and goals, recruiting, training, and monitoring the performance of team members to ensure efficiency in sales, operations, and the meeting of individual and group targets
Timeline
Territory Business Manager
ICICI Housing finance LTD
11.2024 - Current
Area Sales Manager
L & T Financial Services
12.2022 - 11.2024
Sales Manager
HDFC BANK LTD
12.2021 - 12.2022
Sales Manager
Bajaj Housing Finance Limited
12.2016 - 12.2021
Assistant Sales Manager
Bajaj Finance Limited
09.2015 - 11.2016
MBA - Business Management
Versatile Business School
BBA - Business Administration
Pachaiyappas College
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