Gourab Sen
Bengaluru
Summary
Results-oriented Business Development Manager with extensive experience in B2B sales, customer relationship management, and team leadership. Proven track record of driving business growth and enhancing customer satisfaction. Skilled in developing and executing strategies to penetrate new markets and build lasting client relationships, particularly in the corporate sector. Proficient in leveraging CRM tools like Microsoft Dynamics 365 for strategic decision-making and sales performance enhancement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Development Manager
The Knowledge Academy
07.2022 - Current
- Developed and implemented growth strategies focusing on financial gain and customer satisfaction, specifically targeting corporate clients
- Conducted market research to identify new B2B opportunities and tailor solutions to meet the specific needs of enterprise customers
- Utilized Microsoft Dynamics 365 to manage and analyze customer interactions, improve business relationships, and drive sales growth
- Negotiated high-value contracts with corporate clients, managing the entire sales cycle from prospecting to closing deals
- Delivered tailored presentations and product demonstrations to corporate clients, emphasizing ROI and value-added services
- Collaborated with marketing teams to develop B2B-focused campaigns, resulting in increased lead generation and conversion rates
Senior Admission Counselor - Team Lead
Upgrad Education Private Limited
01.2021 - 06.2022
- Led B2B lead generation efforts through various channels, focusing on partnerships with corporate entities for employee upskilling programs
- Developed and executed strategies to penetrate new corporate markets, resulting in significant growth in the B2B segment
- Managed and nurtured relationships with key corporate clients, ensuring alignment with their training and development needs
- Utilized Microsoft Dynamics 365 for tracking and optimizing the sales pipeline, improving team productivity, and enhancing client engagement
- Played a key role in negotiating and closing large-scale deals with corporate clients, significantly contributing to revenue growth
Business Development Associate
Think And Learn Private Limited
09.2019 - 12.2020
- Built and managed a business pipeline using cold and warm techniques, focusing on securing corporate partnerships
- Boosted revenue by establishing and nurturing relationships with B2B clients, optimizing servicing of existing customer accounts
- Conducted in-depth market research to identify potential B2B clients and tailor pitches to their specific needs
- Coordinated with cross-functional teams to deliver seamless service to corporate clients, ensuring all client needs were met
Corporate Sales Associate
Genpact India
10.2018 - 09.2019
- Worked across various shifts, adapting quickly to new technologies and software
- Assisted corporate customers with queries related to products, services, and merchandise care
- Supported the sales team in managing B2B accounts, ensuring timely and accurate delivery of services
Education
Bachelor of Technology - Engineering
Durgapur Institute of Technology And Management
Durgapur, West Bengal06.2018
Skills
- Microsoft Dynamics 365
- Tableau
- Power BI
- SQL
- Exploratory Data Analytics using Python
- C
- C
- JAVA
- MS Office
- WINDOWS operating systems
- Team Leadership
- Business development and planning
- Customer Service
- Sales Presentations
- Team Collaboration
Accomplishments
- Awarded Distinction in Mathematics Olympiad.
- Awarded Distinction in Spelling Bee Communication Certification
Certification
HR Bootcamp - Business Communication, 01/01/21
Languages
English
Hindi
Bengali
Nepali
Bhojpuri
Marwari
Gujarati
Timeline
Business Development Manager
The Knowledge Academy
07.2022 - Current
Senior Admission Counselor - Team Lead
Upgrad Education Private Limited
01.2021 - 06.2022
Business Development Associate
Think And Learn Private Limited
09.2019 - 12.2020
Corporate Sales Associate
Genpact India
10.2018 - 09.2019
Bachelor of Technology - Engineering
Durgapur Institute of Technology And Management
HR Bootcamp - Business Communication, 01/01/21
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