Gouranga De
Kolkata
Summary
A productive employee with a proven track record of successful Senior service engineer and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service in the field of Printing & Packaging machinery industry. Focused on customer satisfaction, providing technical assistance, information, and guidance on preventive and periodic maintenance of the machines.
Overview
8
8
years of professional experience
Work History
Senior Service Engineer
ASVA Sales & Marketing
Kolkata
01.2020 - 02.2024
- Installation, commissioning, maintenance, and overhauling of security currency printing machines (Komori Corporation) & Banknote finishing machines (Uno Seisakusho Co., Ltd)
- Documentation related to the contract execution & FAT/SAT
- After-sales services like spare parts record, routine monitoring, performance tests, breakdown, and life cycle cost of machines
- Coordination among the customer and other stakeholders related to the Installation, commissioning, maintenance, and overhauling.
- Team Building for technical assistance, information, and guidance on preventive and periodic maintenance of machines to the customer
Service Engineer
ASVA Sales & Marketing
Kolkata
08.2016 - 01.2020
- Installation, commissioning, maintenance, and overhauling of security currency printing machines (Komori Corporation) & Banknote finishing machines (Uno Seisakusho Co., Ltd)
- Identification of critical problems, repair, and maintenance
- Provide training on operation, set-up change, and troubleshooting
Education
Master of Business Administration International Trade Management -
NMIMS CDOE
Mumbai, India09-2024
Advanced Diploma Industrial Safety -
State Productivity Council (W.B.S.C.T.E)
Kolkata, India08-2022
B.Tech Mechanical Engineering -
Academy of Technology (M.A.K.A.U.T)
Kolkata, India07-2016
Diploma Mechanical Engineering -
Coochbehar Polytechnic (W.B.S.C.T.E)
Coochbehar, West Bengal06-2013
Higher Secondary Science -
Garhbeta High School (W.B.C.H.S.E)
Garhbeta, Medinipur, WB06-2009
Secondary -
Shyamnagar Sri Ramkrishna Vidyamandir (W.B.B.S.E)
Shyamnagar, WB06-2007
Skills
- Installation, Commissioning & FAT/SAT
- Electromechanical troubleshooting
- Maintenance & Modification
- Customer Relationship
- Project Coordination
- MS Office
- Site Safety
- Customer inquiries
Timeline
Senior Service Engineer
ASVA Sales & Marketing
01.2020 - 02.2024
Service Engineer
ASVA Sales & Marketing
08.2016 - 01.2020
Master of Business Administration International Trade Management -
NMIMS CDOE
Advanced Diploma Industrial Safety -
State Productivity Council (W.B.S.C.T.E)
B.Tech Mechanical Engineering -
Academy of Technology (M.A.K.A.U.T)
Diploma Mechanical Engineering -
Coochbehar Polytechnic (W.B.S.C.T.E)
Higher Secondary Science -
Garhbeta High School (W.B.C.H.S.E)
Secondary -
Shyamnagar Sri Ramkrishna Vidyamandir (W.B.B.S.E)
Languages
- English, Full professional proficiency
- Japanese, Limited working proficiency(N4)
- Spanish, Limited working Proficiency (A2)
- Hindi, Full professional proficiency
- Bengali, Full professional proficiency
Training
- 2 Weeks, Tsukuba, Ibaraki, Japan, Installation and maintenance of Komori multicolor offset currency printing press LT832IIA
- 3 Weeks, Furudono, Fukushima, Japan, Operation and maintenance of UNO Currency System (UNOCS-8F-SH)
- 2 Weeks, Tsukuba, Ibaraki, Japan, Installation and maintenance of Komori multicolor intaglio currency printing press IC532III
- 3 Weeks, Kolkata, Technical Orientation Programme
Training
- 2 Weeks, Tsukuba, Ibaraki, Japan, Installation and maintenance of Komori multicolor offset currency printing press LT832IIA
- 3 Weeks, Furudono, Fukushima, Japan, Operation and maintenance of UNO Currency System (UNOCS-8F-SH)
- 2 Weeks, Tsukuba, Ibaraki, Japan, Installation and maintenance of Komori multicolor intaglio currency printing press IC532III
- 3 Weeks, Kolkata, Technical Orientation Programme
Languages
- English, Full professional proficiency
- Japanese, Limited working proficiency(N4)
- Spanish, Limited working Proficiency (A2)
- Hindi, Full professional proficiency
- Bengali, Full professional proficiency
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