Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gourav Choudhary

Microsoft365 Engineer
Suraram,HR

Summary

Experienced M365 Administrator specializing in Microsoft 365 management, administration, and support, including Exchange Online, SharePoint, Teams, and Intune. Proficient in Windows Server 2016 administration, remote and desktop support, and incident handling. Skilled in troubleshooting and optimizing system performance while ensuring security and compliance. Strong analytical and problem-solving abilities with a proactive, customer-centric approach to IT support.

Overview

5
5
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Support Engineer

GSPANN
Gurugram, Haryana
07.2025 - Current

Associate Engineer

NTT Data
02.2025 - Current

Manage Exchange tasks, including:

  • Creating shared mailboxes, distribution lists, meeting rooms, Microsoft 365 groups, and dynamic distribution lists and mail flows
  • Performing email tracing, mailbox conversions, and blocking/unblocking of domains
  • Manage Transport Rules, DMARC, SPF and DKIM
  • Perform Auto Discovery for content search
  • Creation and management of SharePoint sites

Microsoft Entra ID Administrator:

  • Manage user accounts, and assign licenses
  • Create enterprise application registrations, and configure Single Sign-On (SSO), and Multi-Factor Authentication (MFA)

Monitor security alerts

  • Create Conditional Access policies
  • Responsible for password reset and MFA
  • Implemented and managed Privileged Access Management (PAM) solutions to secure high-risk accounts
  • Responsible for providing the LAPS and BitLocker key

Windows Server 2016:

  • Create user accounts, service accounts, and license automation
  • Create Group Policy objects and implement at the Forest/OU level

Incident Management:

  • Responsible for handling P2, P3, and P4 incidents
  • Resolution provided within SLA

Intune Administrator:

  • Android, and iOS devices through Microsoft Intune MDM
  • Implement and maintain auto-enrollment policies for seamless device onboarding
  • Create, configure, and manage compliance policies to ensure that security standards are met
  • Define and enforce conditional access policies to regulate access based on compliance status
  • Develop and apply configuration profiles to manage device settings, security policies, and restrictions
  • Deploy, update, and manage applications across multiple platforms (Windows, macOS, iOS, and Android)

Senior Analyst

HCLTech
04.2023 - 01.2025
  • Exchange Administrator: Managed Microsoft Exchange Online, including mailbox configurations, distribution groups, email security policies, and hybrid mail flow, Transport Rules
  • SharePoint Administrator: Administered SharePoint Online, including site collections, permissions
  • Microsoft Entra ID Administrator: Managed Entra ID (Azure AD), including user identity management, role-based access control (RBAC), conditional access policies, and SSO
  • Windows Server 2016 Management AD: Performed Active Directory management, Group Policy configuration, and troubleshooting, Commissioned and decommissioned DC's
  • Intune Administrator: Deployed and managed Intune policies for Windows, macOS, iOS, and Android devices, including compliance policies, configuration profiles, app deployments, and security enforcement
  • DocuSign & CEP Access Management: Administered DocuSign user access and permissions

Analyst

GlobalLogic
02.2021 - 04.2023
  • Worked as a Data Analyst
  • Manage, Run SQL queries to fetch the data for reporting

Education

Bachelor of Arts - undefined

Indira Gandhi National University
Jammu, Jammu & Kashmir

Associate of Science - Computer Enginerring

Goverment Polytechnic college jammu
Jammu, Jammu & Kashmir

Skills

Exchange Administrator

undefined

Certification

Microsoft 365 fundamentals certified (MS-900)

Timeline

Support Engineer

GSPANN
07.2025 - Current

Associate Engineer

NTT Data
02.2025 - Current

Senior Analyst

HCLTech
04.2023 - 01.2025

Analyst

GlobalLogic
02.2021 - 04.2023

Bachelor of Arts - undefined

Indira Gandhi National University

Associate of Science - Computer Enginerring

Goverment Polytechnic college jammu
Gourav ChoudharyMicrosoft365 Engineer