Traveling
Gourav Kumbhare
Asst Manager
Nagpur
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Assistant Manager
Think & Learn Pvt. Ltd. - BYJUS
Nagpur
12.2022 - Current
- Mentored team members to enhance professional development and accountability in workplace.
- Handling Team and Helping them to achieve given targets.
- Daily review For Low Productive BDA.
- Driving Lead Generation And Conversion By Sales Team.
- Monitoring and Supporting each Team member for weekly revenue.
- Generating revenue by counseling prospective Leads and converting them into sales.
- Training new associates and fixing meeting with clients.
- To maintain weekly data and auditing quality demo.
- Developed detailed plans based on broad guidance and direction.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Business Development Associate
Think & Learn Pvt. Ltd. - BYJUS
Nagpur
11.2020 - 12.2022
- Negotiated contracts and closed sales with new and existing clients.
- Developed business pipeline using cold and warm techniques.
- Calling Leads and fixing meeting with clients.
- Closing leads through VC and Appointments.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Explaining Clients about the ED Tech products and giving proper demonstration.
- Doing operations and finance work.
- Networked among local business and community organizations to develop leads and generate business.
- To initiate Loan/ Finance through 3rd party i.e. Bajaj, Fullerton, Avanse and in house-partner.
- Expanded business through effective network development, identifying new, and prospective clients.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Communicated with local organizations to build networks and develop leads.
- Organized focus groups to design best marketing strategy for product offerings.
- Enhanced customer experience using all omnichannel offerings.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Enhanced sales techniques and marketing plans to strengthen business development efforts.
Customer Development and Sales Operation Function
Hindustan Unilever Limited
Nagpur
01.2020 - 06.2020
- Implemented cost-saving initiatives that addressed long-standing problems.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Handled 50-100 calls per day to address customer inquiries and concerns.
- Developed and maintained courteous and effective working relationships.
- Drove operational improvements which resulted in savings and improved profit margins.
- Led projects and analyzed data to identify opportunities for improvement.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Collaborated with team members to achieve target results.
- Worked with customers to understand needs and provide excellent service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained excellent attendance record, consistently arriving to work on time.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Conducted research, gathered information from multiple sources and presented results.
Search Engine Optimization Intern
Walnut Folks
Nagpur
08.2018 - 10.2018
- Collaborated with designers, copywriters and developers, creating effective search marketing campaigns.
- Conducted market research and competitor analysis to inform search marketing strategies.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
- Researched and analyzed industry trends to inform search marketing strategies.
- Devised effective link-building campaigns to increase website authority and visibility.
- Created content strategies for digital media.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
- Optimized website content and images to improve search engine rankings.
- Crafted and implemented strategies to increase search visibility and website traffic.
- Monitored and evaluated website analytics to identify trends and opportunities for improvement.
- Developed and deployed content marketing strategies to improve organic search traffic.
- Generated reports to monitor and analyze website performance, search engine rankings, or domain authority.
Education
Bachelor of Commerce - Regular`
William Carey University, Nongmensong
Shillong, Meghalaya 05.2015 - 05.2017
MBA - Marketing Management& Entrepreneurship Development
G.H. Raisoni School of Business Management
Nagpur 05.2018 - 05.2020
Skills
Business-to-customer expertise
Accomplishments
- Supervised team of 50 staff members.
- Cold-called 50+ potential clients on a daily basis, with a closing rate of 30% to 40%.
- Successfully met and maintained company sales targets by 100% between the years 2021 and 2022.
- Attained the “Sales Assistant of the Month Award” 3 times in 1 year, following delivery of exceptional customer services and meeting targets constantly.
Interests
Listening to music
Timeline
Assistant Manager
Think & Learn Pvt. Ltd. - BYJUS
12.2022 - Current
Business Development Associate
Think & Learn Pvt. Ltd. - BYJUS
11.2020 - 12.2022
Customer Development and Sales Operation Function
Hindustan Unilever Limited
01.2020 - 06.2020
Search Engine Optimization Intern
Walnut Folks
08.2018 - 10.2018
MBA - Marketing Management& Entrepreneurship Development
G.H. Raisoni School of Business Management
05.2018 - 05.2020
Bachelor of Commerce - Regular`
William Carey University, Nongmensong
05.2015 - 05.2017
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