Gouse Baba Syed

Feb 2026 - Present
Project: Kotak (WBG)
Team Size: 10
Developed and delivered custom Lightning Web Components (LWCs) aligned with business requirements, enhancing UI functionality across the Salesforce org.
Designed the data model, including custom objects, fields, and relationships (Lookup/Master-Detail), to support end-to-end business workflows.
Built a secure SOQL Service and DML Service framework, enforcing field-level security (FLS), CRUD checks, and SOQL injection prevention across all data operations.
Worked on Custom Metadata Types and Apex Classes, following Salesforce best practices, including bulkification, governor limit handling, and separation of concerns.

July 2025 - Feb 2026

Project: Clarios (D2C)

Team Size: 20+

• Developed and customized Experience Cloud pages using Experience Builder to deliver a seamless customer journey.
• Designed and implemented the Order Confirmation Email leveraging Visualforce email templates, Visualforce components, and LWC, ensuring a consistent branded experience.
• Built reusable Lightning Web Components (LWCs), with selected components integrated to external systems and enhanced using cookies for cross-page data persistence and a smoother user experience.
• Implemented Google Analytics event tracking for key user interactions, enabling data-driven insights and improved funnel analysis.

8 JAN 2024 - Jul 2025

Project: Lloyds Bank(Credit Commercial Suite)

Team Size: 25+

• Developed dynamic, responsive UIs with LWC, enhancing user experience and accessibility for banking applications on the nCino platform.
• Led the integration of nCino with third-party financial APIs, enabling seamless real-time data exchange and improving operational efficiency.
• Designed and implemented solutions for diverse business requirements, leveraging both administrative and coded customizations in Salesforce and nCino.
• Built interactive user interfaces using nCino UI configuration, improving usability and functionality.
• Demonstrated proficiency in identifying root causes of defects across lower orgs and production environments.
• Utilized strong debugging skills, including analyzing debug logs and understanding order-of-execution intricacies, to deliver effective resolutions.
• Led a team of 4 developers in Agile sprints, ensuring timely delivery of high-quality solutions while fostering collaboration with cross-functional teams.

• Collaborated on business requirement analysis and Sprint planning to align project goals.
• Curated and Developed Apex classes, triggers, and Visualforce components, ensuring seamless business processes.
• Enhanced security with profiles, permission sets, and field-level controls, while streamlining communication through advanced email templates and auto-response rules.
• Automated processes with custom scripts, reducing manual effort and increasing accuracy.
• Leveraged Service Cloud's Entitlement Process Capability to define and manage SLAs, improving customer service.
• Crafted dynamic user interfaces and tools using Lightning Web Components (LWC) and Screen Flows, solving critical business needs.
• Delivered seamless deployments with detailed pre- and post-go-live execution.

• Analyzed business requirements and customized standard objects using Apex classes and the Force.com platform to provide solutions.
• Developed and maintained Apex Classes and Trigger Handlers while adhering to industry best practices, ensuring high-quality code and system reliability.
• Creating Custom Objects, Relationships, Fields.
• Managed the import/export of records to Salesforce utilizing DataLoader, enhancing data accuracy and system efficiency.
• Implemented a robust security model to safeguard sensitive data, maintaining compliance and data privacy.
• Participated in customers discussions and provided necessary clarifications to customers.