Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Payal Lohi

Senior Quality Assurance Tester
Pune

Summary

  • Experienced IT professional with 8+ years of experience, including over 7 years in QA domains
  • Skilled in optimizing processes and defect management using tools like Jira, Azure, Salesforce, Postman, Selenium, SQL Server, and AI-based solutions
  • Strong experience in handling multi-country projects (US, India, Australia, UK, France, Spain, South Africa, MENA, SEA), ensuring compliance with regional standards
  • Actively involved in business discussions and collaborated with Business Analysts (BA) in requirement analysis, planning, and solution design
  • Proven track record in hiring, training, and mentoring team members while improving testing efficiency
  • Proficient in test case design, defect reporting, and end-to-end testing (functional, regression, integration)
  • Domain expertise in Banking, Billing, Healthcare, and Advertising
  • Strong skills in crisis management, project coordination, and regulatory compliance

Overview

9
9
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Senior Associate L1

Publicis Re:Sources
09.2023 - Current
  • Led QA for an AI-based billing and invoice processing system, covering the end-to-end invoice lifecycle, including PDF data extraction, master data mapping, and financial validations.
  • Managed multi-country testing (U.S., India, Australia, U.K., France, Spain, South Africa, MENA, SEA), ensuring compliance with regional tax rules and business requirements, and successfully supported production releases for all regions.
  • Collaborated with business stakeholders and business analysts (BAs) to understand requirements, validate acceptance criteria, and support UAT.
  • Led and mentored a team of five QA members, acting as the primary QA point of contact across teams.
  • Performed functional, regression, integration, and data validation testing on applications built using Angular, React, and .NET Core.
  • Conducted database validation using SQL and Azure Cosmos DB.
  • Implemented automation using Tricentis Tosca and managed defects via JIRA, improving test efficiency and release quality.

Senior QA

Scripts Hub Technology Pvt, Ltd,
02.2021 - 09.2023

Projects: Utility Billing System (USA Utilities),

Project: Boyce School Financial (BSF)

  • Performed end-to-end testing of billing and financial systems, covering flat-rate, metered billing, and fund accounting workflows.
  • Tested modules include Payroll, Personnel, Timekeeping (biometric), and Extracurricular fund tracking.
  • Validated role-based access (Super Admin, Site Admin), and complex business logic.
  • Conducted functional, integration, regression, and UAT testing in Agile environments.
  • Verified APIs (.NET Core Web API) and performed database validation (SQL Server).
  • Collaborated with cross-functional teams to ensure data accuracy, compliance, and successful releases.
  • Managed defects, and supported cloud-based integrations and workflows.

Environment: Angular 15, C#, .NET, .NET Core Web API, SQL Server.

  • Supported product managers and development teams across phases of testing, from planning to execution, troubleshooting, and reporting within a high-volume, agile environment.
  • Trained and guided onsite and offshore team members in quality assurance standards, policies, and procedures.
  • Modeled the component architecture of the billing system, aligning with industry-standard designs and the existing system code base.
  • Demonstrated new product features and functionality to project stakeholders.
  • Environment: Front End: Angular 15.
  • Back End: C#. NET, .NET Core Web API
  • Database - SQL Server

QA Tester

QA India
01.2019 - 02.2021
  • Domain: Health Care
  • Project Summary: Medrio provides web-based Electronic Data Capture (EDC) and analysis software for clinical research.
  • Including study design guard rails, data entry forms, management reports and statistical analysis.
  • It also provides mobile data capture applications like ePro and eConsent, Direct Data Capture (DDC).
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Assessed data modeling and statistics to integrate high-level business processes with data rules.
  • Identified and resolved problems through root cause analysis and research.
  • Environment: Front End: Angular, Back End: C# . NET, .NET Core WebApi
    Database - SQL Server2005

Analyst

Eclerx
10.2017 - 11.2018
  • Settlements, trade support. In-depth tasks include data processing, reconciliations, risk identification, and stakeholder communication. Expertise spans trade lifecycle activities, Syndicated Loans, corporate actions, reference data, and regulatory reporting.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Gathered, organized and input information into digital database.

Education

MBA - IT

JSPM
Pune
05.2019

B.E - IT

Pune University
Pune
05.2016

Diploma - CS

CIIP
Nagpur
04.2013

Skills

Team leadership

Manual testing

Defect tracking

Mobile testing

Web and mobile application QA

Certification

Software Testing from SEED InfoTech

Timeline

Senior Associate L1

Publicis Re:Sources
09.2023 - Current

Senior QA

Scripts Hub Technology Pvt, Ltd,
02.2021 - 09.2023

QA Tester

QA India
01.2019 - 02.2021

Analyst

Eclerx
10.2017 - 11.2018

B.E - IT

Pune University

Diploma - CS

CIIP

MBA - IT

JSPM
Payal LohiSenior Quality Assurance Tester