Experienced IT professional with 8+ years of experience, including over 7 years in QA domains
Skilled in optimizing processes and defect management using tools like Jira, Azure, Salesforce, Postman, Selenium, SQL Server, and AI-based solutions
Strong experience in handling multi-country projects (US, India, Australia, UK, France, Spain, South Africa, MENA, SEA), ensuring compliance with regional standards
Actively involved in business discussions and collaborated with Business Analysts (BA) in requirement analysis, planning, and solution design
Proven track record in hiring, training, and mentoring team members while improving testing efficiency
Proficient in test case design, defect reporting, and end-to-end testing (functional, regression, integration)
Domain expertise in Banking, Billing, Healthcare, and Advertising
Strong skills in crisis management, project coordination, and regulatory compliance
Overview
9
9
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Senior Associate L1
Publicis Re:Sources
09.2023 - Current
Led QA for an AI-based billing and invoice processing system, covering the end-to-end invoice lifecycle, including PDF data extraction, master data mapping, and financial validations.
Managed multi-country testing (U.S., India, Australia, U.K., France, Spain, South Africa, MENA, SEA), ensuring compliance with regional tax rules and business requirements, and successfully supported production releases for all regions.
Collaborated with business stakeholders and business analysts (BAs) to understand requirements, validate acceptance criteria, and support UAT.
Led and mentored a team of five QA members, acting as the primary QA point of contact across teams.
Performed functional, regression, integration, and data validation testing on applications built using Angular, React, and .NET Core.
Conducted database validation using SQL and Azure Cosmos DB.
Implemented automation using Tricentis Tosca and managed defects via JIRA, improving test efficiency and release quality.
Senior QA
Scripts Hub Technology Pvt, Ltd,
02.2021 - 09.2023
Projects: Utility Billing System (USA Utilities),
Project: Boyce School Financial (BSF)
Performed end-to-end testing of billing and financial systems, covering flat-rate, metered billing, and fund accounting workflows.
Tested modules include Payroll, Personnel, Timekeeping (biometric), and Extracurricular fund tracking.
Validated role-based access (Super Admin, Site Admin), and complex business logic.
Conducted functional, integration, regression, and UAT testing in Agile environments.
Verified APIs (.NET Core Web API) and performed database validation (SQL Server).
Collaborated with cross-functional teams to ensure data accuracy, compliance, and successful releases.
Managed defects, and supported cloud-based integrations and workflows.
Supported product managers and development teams across phases of testing, from planning to execution, troubleshooting, and reporting within a high-volume, agile environment.
Trained and guided onsite and offshore team members in quality assurance standards, policies, and procedures.
Modeled the component architecture of the billing system, aligning with industry-standard designs and the existing system code base.
Demonstrated new product features and functionality to project stakeholders.
Environment: Front End: Angular 15.
Back End: C#. NET, .NET Core Web API
Database - SQL Server
QA Tester
QA India
01.2019 - 02.2021
Domain: Health Care
Project Summary: Medrio provides web-based Electronic Data Capture (EDC) and analysis software for clinical research.
Including study design guard rails, data entry forms, management reports and statistical analysis.
It also provides mobile data capture applications like ePro and eConsent, Direct Data Capture (DDC).
Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Validated results and performed quality assurance to assess accuracy of data.
Assessed data modeling and statistics to integrate high-level business processes with data rules.
Identified and resolved problems through root cause analysis and research.
Environment: Front End: Angular, Back End: C# . NET, .NET Core WebApi
Database - SQL Server2005
Analyst
Eclerx
10.2017 - 11.2018
Settlements, trade support. In-depth tasks include data processing, reconciliations, risk identification, and stakeholder communication. Expertise spans trade lifecycle activities, Syndicated Loans, corporate actions, reference data, and regulatory reporting.
Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Validated results and performed quality assurance to assess accuracy of data.
Gathered, organized and input information into digital database.