Gousik Karthikeyan

From: July 2023 to Present

Project: AWS workdocs

· Led project management for new features Testing as Sr, Quality Service Associate.

· Coordinated with project managers, developers, and stakeholders to define testing objectives, scope, and acceptance criteria, fostering clear communication and alignment throughout the testing lifecycle.

· Developed and implemented test plans, Test strategies, and Testcases to effectively validate software/system functionalities and requirements.

· Implemented test automation frameworks and scripts to streamline repetitive testing tasks, significantly reducing manual effort and enhancing test coverage.

· Facilitated defect triage meetings, collaborating with developers and Stakeholders to prioritize and resolve issues efficiently, minimizing project risks and Delays.

· Collaborated with developers to resolve defects pre-launch for Better customer experience.

· Maintained and managed test suites, updating test cases in TestRail based on mock-ups, feature documentation, and input from product and development managers.

· Provided peer support, resolving queries

· Committed to delivering high-quality results within specified deadlines.

Project: Amazon book club

• Trained and supported new team members, maintaining culture of collaboration.
• Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
• Handled the project single handed and took an ownership for the deliverables
• Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
• Mentored junior associates, fostering professional growth and helping them reach their full potential.
• Consistently maintained strong relationships with stakeholders, ensuring clear communication and timely updates on project progress.
• Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions and optimization.
• Identified and resolved complex latency issues by applying advanced analytical and troubleshooting strategies.
• Implemented process improvements that led to significant time savings and increased accuracy in deliverables.

· Conducted rigorous manual testing to maintain product integrity and enhance user satisfaction.

· Skilled in testing diverse applications- (Mobile and Web applications) and devices to ensure comprehensive coverage.

· Experienced in Accessibility Testing in Multiple platforms (WebApp, Mobile Applications)

· Collaborated effectively with teams to address and resolve issues promptly.