Logi-sys
Goutam Mitra
Assistant General Manager - Kye Accounts
Trayee Apartment, 2nd Floor,Vill. & P.O.: Barijahati, P.S.:Chanditala, Hooghly
Summary
Dynamic logistics professional with extensive experience at Sygnius Global Logistics, excelling in operations management and customer relationship management. Proven track record in enhancing team performance and increasing customer satisfaction through strategic planning and effective communication. Skilled in procurement and problem-solving, driving efficiency and fostering strong vendor relationships.
Overview
22
22
years of professional experience
3
3
Languages
Work History
AGM - Key Accounts
Sygnius Global Logistics Private Limited
11.2025 - Current
- Managing Export and Import Freight Pricing and Sales.
- Overseeing the entire logistics operation workflow.
- Coordinating directly with shipping lines and NVOCCs.
- Securing vessel space and placing new bookings with shipping lines.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Motivated, trained, and disciplined employees to maximize performance.
Sr. Manager- Export Logistics
VSL Logistics Solutions Pvt. Ltd. (Vikram Solar Group)
12.2019 - 11.2025
- Finalized the freight rate after negotiating with various shipping lines and freight forwarders all over India.
- Freight sales to existing customers and develop new customers. Customer service.
- Export and Import Documentation for Sea and Air Shipment.
- Finalized the destination transportation rate after negotiating with various transporters and arranging for material delivery.
- Arrangement of customs clearance, transportation in the origin port, and destination port.
- Correspondence with clearing agents, transporter, and freight forwarder (India and overseas), customs, etc.
- Arranging all containers, tracking report, DSR, MIS, etc.
- Corresponding with the overseas buyer regarding shipment status and providing them with the cargo delivery update report from time to time.
- Vendor Development (Shipping Line, Freight Forwarder, Transporter, CHA, CFS, etc.)
- Create a contract, SO, PO, and service entry in SAP HANA.
Manager – Shipping & Logistics
Lindsay International Pvt. Ltd.
06.2014 - 12.2019
- Export and Import Documentation for Sea and Air Shipment.
- Documents arrangement and online application for MEIS claim.
- Arranging all containers' tracking report.
- Corresponding with the overseas buyer regarding shipment status and providing them with the cargo delivery update report from time to time.
- Preparing standing instructions as per LC/contract for worldwide shipment.
- Arrangement of customs clearance, transportation in origin, and destination.
- Correspondence with Clearing Agents, Transporter, Shipping Line, Freight Forwarder, Customs, DGFT, etc.
- Supervision of container stuffing and vessel loading operation.
- Quality control of exportable cargo.
- Dealing with a sampling agency and surveyor.
- Drawback statement preparation and monitoring.
- Arranging export shipments worldwide through various couriers, like DHL, FedEx, UPS, etc.
- Checking all types of bills, such as purchase bills, CHA bills, transporter bills, freight bills, etc.
- Stock statement maintains.
- Making sure products are picked and stacked to the highest standards.
- Organizing the moving and storage of boxes and pallets.
- Ensuring that delivery vehicles are unloaded and loaded safely.
Export & Import Manager
SLM Mineral Pvt. Ltd.
10.2013 - 05.2014
- Import and Export Documentation.
- Procuring material for export from various manufacturers and local markets.
- Customs clearance, logistics, and all statutory matters.
- Dealing with suppliers, clearing agents, and transporters.
- Forward booking, foreign exchange payment.
- Others work before shipment and after shipment.
- Supervision of vessel loading operation.
- Quality control of exportable cargo.
- Dealing with a sampling agency.
- Overseeing all accounts and dealing with banks.
Commercial Executive (Export & Import)
Mala Roy & Others (Jalahuri Iron & Mn. Mines)
10.2012 - 09.2013
- Import and Export Documentation.
- Customs clearance, logistics, and all statutory matters.
- Dealing with suppliers, clearing agents, and transporters.
- Forward booking, foreign exchange payment, and BRC making.
- Others work before shipment and after shipment.
- Supervision of vessel loading operation.
- Quality control of exportable cargo.
- Dealing with a sampling agency.
- Documents arrangement for EPCG license, and follow-up with the agent for the license.
- Procuring various materials as per indents issued by the store.
- Communicate with new and old vendors.
- Collecting quotations from new vendors.
- Making a comparative statement based on collected quotations.
- Issues new orders to the vendor.
- Processing bills and payment arrangements.
Export & Import Manager
Sudama Export Pvt. Ltd.
08.2006 - 09.2012
- Import and Export Documentation.
- Customs clearance, logistics, and all statutory matters.
- Dealing with suppliers, clearing agents, and transporters.
- Forward booking, foreign exchange payment, and BRC making.
- All work before shipment and after shipment.
- Day-to-day bookkeeping is maintained in Tally 9 (ERP) version.
Account Assistant Cum Sales Officer
Grewal Motors
08.2004 - 07.2006
- Day-to-day bookkeeping is maintained in Tally 7.2 version.
- Bank-related matters and reconciliation.
- Debtors and creditors control.
- Use Car Sales & Finance.
Education
Advance Diploma - Advance Diploma in Logistic Management (ADLM)
Indian School of Business Management & Administration (ISBM)
Kolkata, India 04.2001 -
Bachelor - Commerce
ALLAHABAD UNIVERSITY
Prayagraj, India 04.2001 -
High School Diploma -
HIGHIR SECONDARY EXAMINATION
Arambagh, India 04.2001 -
High School Diploma -
SECONDARY EXAMINATION
Arambagh, India 04.2001 -
Skills
Employee relations
Operations management
Strategic planning skill
Team leadership expertise
Training and development background
Customer retention
Customer relationship management (CRM)
Operations oversight
Business development
Procurement
Business operations
Budgeting and cost control
Problem-solving abilities
Relationship building
Software
SAP HANA S4
SAP B1
Tally 9 ERP
MS Office
Internet
Interests
Travelling
Aquarist
Photography
CURRENT CTC
12 Lakh P. A.
Timeline
AGM - Key Accounts
Sygnius Global Logistics Private Limited
11.2025 - Current
Sr. Manager- Export Logistics
VSL Logistics Solutions Pvt. Ltd. (Vikram Solar Group)
12.2019 - 11.2025
Manager – Shipping & Logistics
Lindsay International Pvt. Ltd.
06.2014 - 12.2019
Export & Import Manager
SLM Mineral Pvt. Ltd.
10.2013 - 05.2014
Commercial Executive (Export & Import)
Mala Roy & Others (Jalahuri Iron & Mn. Mines)
10.2012 - 09.2013
Export & Import Manager
Sudama Export Pvt. Ltd.
08.2006 - 09.2012
Account Assistant Cum Sales Officer
Grewal Motors
08.2004 - 07.2006
Advance Diploma - Advance Diploma in Logistic Management (ADLM)
Indian School of Business Management & Administration (ISBM)
04.2001 -
Bachelor - Commerce
ALLAHABAD UNIVERSITY
04.2001 -
High School Diploma -
HIGHIR SECONDARY EXAMINATION
04.2001 -
High School Diploma -
SECONDARY EXAMINATION
04.2001 -