Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
20
20
years of professional experience
2
2
Certification
Work History
Director Clinical Operations
Perceptive (Formerly Invicro)
09.2021 - 02.2025
Oversee Imaging services team and quality assurance processes, improving processing accuracy and integrity, and reducing query rates by 40% in clinical trials.
Provide leadership and mentoring to the Image Services team and supervise other Clinical Services departments on a local basis
Develop growth/promotion opportunities and job responsibilities and establish a training and certification program for staff
Implement multiple workflow options for image processing to maximize efficiency
Manage project leads and establish business relationships
Contribute to the development of detailed cost structures for operation functional areas
Plan resources and capacity with global Imaging Services leadership
Spearheaded innovative approaches to resource allocation and strategic planning.
Leveraged professional networks and industry knowledge to strengthen client relationships.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Associate Director of Operations
CALYX (Formerly Parexel)
01.2021 - 06.2021
Led a cross-functional team that reduced clinical trial timelines by 20% through the implementation of new process optimizations and electronic data capture systems.
Conduct formal staff quarterly reviews and annual salary review cycles for 160+ staff
Lead strategical and tactical therapeutic SMEs, work on software development and validation
Lead Process improvement by evaluating quality metrics against the project team in collaboration with Project managers and cross functional teams
Lead the updating of operational SOPs, workflows in compliance with GCP
Managed complex projects with tight deadlines, ensuring timely completion and seamless execution.
Established performance metrics to track progress against organizational goals, providing valuable insights for continuous improvement efforts.
Oversaw the implementation of new technology systems to modernize operations and increase overall efficiency.
Managed procurement activities to secure resource acquisitions at best possible cost.
Negotiated contracts and agreements to secure favorable terms and maximize profits.
Associate Director of Operations
Parexel
11.2013 - 01.2021
Built and led a high-performing clinical operations team of 160+, fostering a culture of continuous improvement and reducing staff turnover by 30% through mentorship and professional development programs.
Negotiated contracts and agreements to secure favorable terms and maximize profits.
Managed procurement activities to secure resource acquisitions at best possible cost.
Responsible for Business continuity plan for Global Medical Imaging departments
Work alongside designated operational, software development, and product development representatives to focus on departmental efficiency efforts
Assists with the oversight of the Imaging Lab in India including the evaluation of equipment needs, upgrades, third party software validation, and calibration
Assists with drafting the capital budget, salary, and resource plans as they pertain to the laboratory environment and support functions
Championed diversity within the workplace by creating an inclusive environment that welcomed individuals from different backgrounds.
Established performance metrics to track progress against organizational goals, providing valuable insights for continuous improvement efforts.
Cultivated a culture of continuous improvement by encouraging feedback from staff at all levels within the organization.
Manager Imaging Lab
Parexel
06.2010 - 11.2013
Negotiated and managed relationships with key vendors, resulting in a 15% improvement in vendor performance and on-time delivery of trial milestones.
Provided support for audit support, client visits, and sales purposes
Perform new hire orientation and required core training for Imaging Assistants and Imaging Research Associates
Liaise with the following groups: Application Development, Process Quality Management, Production Services Group, Medical, Business Development, HR, and all functional groups
Assist in the development of product feature sets for short term operational efficiencies as well as long term strategic direction of products
Maintained professional, organized, and safe environment for employees and patrons.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Supervisor Imaging Lab
Parexel
11.2007 - 06.2010
Oversaw clinical data management and quality assurance processes, improving data accuracy and integrity, and reducing query rates by 40% in clinical trials.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Perform new hire orientation and required core training for Imaging Assistants and Imaging Research Associates
Consult with the following groups: Application Development, Process Quality Management, Production Services Group, Medical scientific, Business Development, HR, and all functional groups
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Student Researcher
Forschungszentrum Julich, Germany
03.2005 - 03.2006
Work with cross-functional team that reduced design timelines by 20% through the implementation of new process optimizations
Hardware Circuit design of the Galvanic Vestibular stimulation unit (GVS) for therapeutic treatment of Neglect Syndrome Patients
The involved circuit design of the entire equipment using 5spice and Protel following the IEC 60601 norms
Publication: "Galvanic Vestibular Stimulation Unit for the treatment of Neglect syndrome patients"
Prepared fact sheets, tables, and graphs to summarize research results.
Completed designated tasks with efficiency and accuracy in order to support research objectives.
Interpreted and analyzed research data to draw conclusions on outcomes.
Performed research into study topics to increase knowledge and to provide valuable contributions.
Education
MBA - International Business
Pondicherry University
Puducherry
01.2010
Master of Science - Biomedical Engineering
FH Aachen University
Germany
01.2006
Bachelors in Technology - Biomedical Engineering
Jawaharlal Nehru Technological University
Hyderabad
01.2002
Skills
Financial Analysis
Strategic Goal Setting
Client Relationship Development
Strategic Decision-Making
Process Optimization
Innovative Problem Solving
Organizational Growth Strategies
Workforce Development
Business Continuity Planning
Accomplishments
Supervised team of 160+ staff members
Led a cross-functional team that reduced clinical trial timelines by 20% through the implementation of new process optimizations and electronic data capture systems
Managed a clinical operations Merit budget, salary corrections, resource planning and implemented cost-saving measures that resulted in a 20% reduction in overall trial costs while maintaining quality and compliance.
Ensured 100% regulatory compliance for all clinical trials, achieving zero major audit findings across multiple international regulatory inspections.
Built and led a high-performing clinical operations team of 50+, fostering a culture of continuous improvement and reducing staff turnover by 30% through mentorship and professional development programs.
Directed the integration of advanced analytics tools and clinical trial management systems (CTMS), which improved data tracking and reporting, leading to a 15% increase in operational efficiency.
Successfully expanded clinical trials into APAC markets, navigating regulatory hurdles and local compliance requirements, resulting in a 20% increase in global trial reach.
Collaborated with R&D, regulatory, and medical scientists teams to streamline trial protocols, leading to a 10% reduction in protocol amendments and ensuring alignment with clinical development goals.
Certification
Managing Excellence
Lean Six Sigma Green Belt - Parexel
Awards
Never Give up - Parexel
Hobbies
Gardening
Travel
Designing
Cricket
Languages
English
Proficient
C2
German
Intermediate
B1
Telugu
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Tamil
Upper intermediate (B2)
Interests
Love to travel, meet different people to collaborate. Own a small garden, develop in leisure. Always think of creative design in every situation for best possible outcomes. Enjoy playing cricket with friends and colleagues
Timeline
Director Clinical Operations
Perceptive (Formerly Invicro)
09.2021 - 02.2025
Associate Director of Operations
CALYX (Formerly Parexel)
01.2021 - 06.2021
Associate Director of Operations
Parexel
11.2013 - 01.2021
Manager Imaging Lab
Parexel
06.2010 - 11.2013
Supervisor Imaging Lab
Parexel
11.2007 - 06.2010
Student Researcher
Forschungszentrum Julich, Germany
03.2005 - 03.2006
MBA - International Business
Pondicherry University
Master of Science - Biomedical Engineering
FH Aachen University
Bachelors in Technology - Biomedical Engineering
Jawaharlal Nehru Technological University
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