Goutham RAJ

• Perform compliance, service and operations in branch. Generate revenue through privilege customer portfolio. Maintain good relationship with customers.

• Provide guidance and advice to the customers about the products and services offered.

• Ensuring all the service request and kyc accurately processed and completion within TAT.

• Business and service skills with understanding and knowledge of product. Create effective customer service procedures, policies, and standards.

• Analyzing EDD (Enhanced Due diligence) with all the customer.

• Managing operation activities day to day in banks.

• Asset Servicing operation such as closure of loan modification in the loan of tenure and Emi extension

• supports processing operations of retail liabilities, retail assets, cash management, achieve annual targets for branch set in AOP (Annual operative plan)

• Responsible for monitoring business, compliance and operations

• Monitor the branch sales targets and strategize to acquire new accounts and expand existing accounts by offering various financial products and services to the customer

• supports processing operations of retail liabilities, retail assets, cash management .

• Processing Bulk Payments to corporate companies for Cash management systems .