GOVIND SUTHAR
THANE
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Senior Key Account Manager
NOBROKER TECHNOLOGIES SOLUTIONS PRIVATE LIMITED
09.2020 - 05.2024
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Developed and delivered presentations to key customers to position products and services.
- Coordinated cross-functional teams on client projects, ensuring seamless execution from inception to completion.
- Provided exceptional customer service, resolving issues promptly and maintaining client satisfaction levels.
- Developed comprehensive account plans for strategic growth, aligning with overall company objectives.
- Mentored junior team members in effective account management techniques, contributing to their professional development.
- Negotiated contracts and pricing agreements, securing advantageous terms for both the company and the client.
- Supported sales and reporting for large and medium-sized accounts.
Recovery Agent
CONNEQT BUSINESS SOLUTIONS LIMITED
12.2019 - 07.2020
- Maintained equipment and facilities in optimal condition to support optimal launch and recovery operations.
- Upheld strict safety standards and achieved challenging schedule targets with smooth oversight of daily launches and landings.
- Answered all customer inquiries.
- Reviewed 10-15 accounts per day that were behind on payment to decide appropriate action.
Education
High School Diploma -
Sant Gadge Baba Amravati University (SGBAU)
Amravati, India03.2021
High School Diploma -
Mother Mary's Junior College Arts Science And Comm
Mumbai, India03.2018
High School Diploma -
National High School
Mumbai, India03.2011
Skills
- Relationship Management
- Client Relationship Building
- Sales Lifecycle Management
- Data-driven decision-making
- Key Account Management
- Customer rapport
- Business Development
- Services optimization
- Revenue Generation
- IT support
- Lead Generation
- Teamwork and Collaboration
Accomplishments
- Awarded for Star Performer of the Month (Oct 2022)
- Awarded for Star Performer of the Month (Feb 2021)
- Got Half Yearly Award for Best Account Manager (June 2021 - Nov 2021)
- Promoted to Sr.key account manager from Key account manager (March 2024)
Additional Qualifications
- Computer Knowledge
- MS OFFICE
- TALLY ERP 9
- NET SPECIALIST
- INFORMATION TECHNOLOGY
Visioncareerobjective
To get a challenging job at a growth-oriented organization which will allow me to further enhance my skills and acquire new abilities.
Academicqualification
- B. Com 2020-21
- HSC (COMMERECE) 2017-18
- SSC from National High School. 2010-11
- DIPLOMA IN WEB PROGRAMMING
- CORE PROGRAMMING (C & C++)
- JAVA SPECIALIST 2017-18
Languageproficiency
- English
- Hindi
- Marathi
Roles And Responsibilities
- Managing Team
- Planning of Projects and Execution
- Objection Handling
- Maintaining & sustaining long term relationship with every on-boarded Clients with the help of my team
- Retaining top customers and nurturing key relationships overtime
- Lead generation through existing clients by giving them excellent service
- Reporting bugs in the application to the Tech team and getting them sorted
Personal Information
Date of Birth: 09/27/1995
Hobbies and Interests
Swimming
Traveling
Timeline
Senior Key Account Manager
NOBROKER TECHNOLOGIES SOLUTIONS PRIVATE LIMITED
09.2020 - 05.2024
Recovery Agent
CONNEQT BUSINESS SOLUTIONS LIMITED
12.2019 - 07.2020
High School Diploma -
Sant Gadge Baba Amravati University (SGBAU)
High School Diploma -
Mother Mary's Junior College Arts Science And Comm
High School Diploma -
National High School
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