Gowri Shankar. S
Chennai
Summary
Product Owner with over 14 years of experience in the US healthcare domain, specializing in requirements gathering and specification breakdown. Proven ability to collaborate across departments to deliver high-quality products. Strong tactical planning and complex problem-solving skills drive successful project outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Product Owner
HCL Technologies
Chennai
07.2022 - Current
- Participated actively in PI Planning, Sprint Grooming, and System Demos.
- Translated requirements into user stories for prior authorization processes.
- Maintained and prioritized product backlog while collaborating with cross-functional teams.
- Identified dependencies to enhance project workflow efficiency.
- Executed FHIR API mapping and request-response structures using Postman.
- Utilized tools including Pega, SQL, JSON, Postman, Predictal, and Digital Agility for project tasks.
- Contributed to development of Predictal Auth Automation Hub for streamlined authorization management.
- Facilitated timely processing of authorizations through online provider portal Availity.
Lead Business Analyst
Wipro Ltd.
Chennai
09.2010 - 06.2022
- Served as liaison between business stakeholders and technical teams, translating requirements into specifications.
- Collaborated with stakeholders to clarify benefits offerings, eligibility criteria, and Open Enrollment changes.
- Conducted thorough analysis of client requirements, developing potential solutions with supporting documentation for teams.
- Scheduled meetings with Client Manager to ensure effective hand-off for development and testing changes.
- Coordinated with internal teams to devise test strategies and confirm understanding of requirements.
- Regularly interacted with client Managers to share project status updates and escalate risks.
- Participated in user acceptance testing (UAT) to validate system changes and enhancements prior to launch.
- Facilitated smooth production transition through hand-off meetings, reviewing SOPs and providing training on new functionalities.
Education
Master of Science - Software Engineering
Sathyabama University
Chennai06.2010
Skills
- Product backlog management
- Cross-functional collaboration
- Stakeholder communication
- Requirements gathering
- Process improvement
- Risk identification
- Agile methodology
- Scrum methodology
- Story planning
- Sprint planning
Certification
- SAFE (Scaled Agile Framework) POPM (Product Owner/Product Manager) 6.0 Certification,Focuses on the enablement of fulfilling the responsibilities of product ownership and management within the SAFe framework
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Product Owner
HCL Technologies
07.2022 - Current
Lead Business Analyst
Wipro Ltd.
09.2010 - 06.2022
Master of Science - Software Engineering
Sathyabama University
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