Gowrish T R
Bangalore
Summary
MBA graduate in Business Intelligence and Analytics, with proven experience in Research, Catalog Operations, and Compliance Management. Skilled in managing compliance channels (SPN, UAM, and SAS), overseeing compensation processes, identifying non-compliant activities, and maintaining critical audited data. Expertise includes developing SOPs, conducting audits, and ensuring regulatory adherence, while optimizing workflows.
Strong analytical capabilities, with proficiency in data visualization tools and large language models, to generate actionable insights and drive process improvements. Collaborative team player, experienced in supporting cross-functional decision-making through accurate data analysis. Committed to operational excellence, continuous learning, and applying innovative solutions to enhance organizational efficiency and growth.
Overview
7
7
years of professional experience
Work History
Investigation Specialist 1 (Business Compliance)
Amazon Seller Services Pvt Ltd
01.2025 - Current
- Investigated suspicious activities involving sellers and vendors for potential fraud detection.
- Analyzed datasets to uncover compliance risks, trends, and anomalies.
- Reviewed business documentation and credentials to confirm adherence to policies.
- Worked collaboratively with Legal, Risk, and Operations teams to escalate critical issues.
- Maintained process integrity while making timely decisions within SLAs.
- Documented findings thoroughly for audit readiness and effective transfer of knowledge.
- Identified policy gaps and inefficiencies to drive continuous improvement efforts.
- Utilized internal tools to track investigation progress and outcomes efficiently.
- Served as the primary point of contact for the SPN project, leading end-to-end compensation calculations and disbursement processes to ensure accurate and timely payouts.
- Led UAM and SAS Program Management, including comprehensive audit execution, Standard Operating Procedure (SOP) development, and successful launch of the new program framework.
- Managed the team repository and critical audited data, maintaining data integrity, and ensuring compliance with audit requirements for all program documentation.
Catalog Specialist 1,EN. (Catalog Support & Ops Var)
Amazon Development Center India Pvt Ltd
01.2022 - 01.2025
- Manage product data and catalog information for various categories within Amazon's platform, ensuring accuracy and completeness.
- Conduct regular audits of product listings to maintain data integrity and consistency.
- Collaborate with internal teams such as merchandising, marketing, and product management to ensure alignment of catalog data with business objectives.
- Support in the creation and optimisation of product listings, including writing product descriptions, uploading images, and assigning appropriate attributes.
- Identify opportunities for process improvement and automation to enhance catalog management efficiency.
- Stay updated on industry trends and best practices related to catalog management and e-commerce.
- Handle escalations and resolve catalog-related issues in a timely manner to ensure a seamless customer experience.
- Assist in training new team members and provide ongoing support to ensure adherence to catalog standards and guidelines.
- Participate in cross-functional projects aimed at enhancing the overall customer experience and driving business growth.
- Maintain documentation and reports related to catalog operations and performance metrics.
Research Assistant (Part Time)
Opinion Market Research Company
01.2019 - 06.2021
- Assisting in the design and execution of market research studies, including surveys, interviews, and focus groups to collect primary data.
- Collecting, compiling, and analyzing both quantitative and qualitative data on consumer preferences, market trends, competitor activities, and sales factors.
- Preparing detailed reports, presentations, and visual aids such as graphs and charts to communicate research findings clearly.
- Collaborating with team members and communicating with stakeholders and external organisations involved in the research process.
- Involved in different ongoing government and Private sector projects such as Whatapp pay launch, Bangalore Metro line survey, electric charging station survey, Bangalore Traffic Survey Etc.
Education
MBA - Business Intelligence & Analytics
JAIN (Deemed-to-be-University
Bangalore, Karnataka01.2026
Bachelors of commerce - Accounting
Vijaya College, Jayanagar (Bengaluru City University)
Bangalore, Karnataka11-2021
Pre- University College - BASCs
Vijaya Pre-University College, Jayanagar
Bangalore, Karnataka01.2018
Secondary School Leaving Certificate -
V.S.S Public School (Bengaluru)
Bangalore, Karnataka01.2016
Skills
- Communication skills (verbal, written, nonverbal, digital, presentations)
- Critical thinking and problem solving
- Leadership and team management
- Adaptability and flexibility
- Time management
- Collaboration and teamwork
- Decision making
- Mentoring
- Idea generation
- Reporting and documentation
- SOP creation
- Computer proficiency (MS Office, Google Suite, database management, machine learning, Advance Excel, Power BI)
- Process improvement
- Project management
- Interview techniques
- Research skills
- Trend evaluation
- Risk assessment
- Action planning
Accomplishments
- Global Catalog Operations Q1, 2023 Award
- Best Performer Award Q3, 2024 Award
Hobbies and Interests
- Traveling and exploring new cultures
- Cooking
- Sports
- Volunteering
- Riding
- Pet care
Languages
- English, written, and verbal
- Kannada, native
- Hindi, verbal
- Telugu, verbal
Timeline
Investigation Specialist 1 (Business Compliance)
Amazon Seller Services Pvt Ltd
01.2025 - Current
Catalog Specialist 1,EN. (Catalog Support & Ops Var)
Amazon Development Center India Pvt Ltd
01.2022 - 01.2025
Research Assistant (Part Time)
Opinion Market Research Company
01.2019 - 06.2021
MBA - Business Intelligence & Analytics
JAIN (Deemed-to-be-University
Bachelors of commerce - Accounting
Vijaya College, Jayanagar (Bengaluru City University)
Pre- University College - BASCs
Vijaya Pre-University College, Jayanagar
Secondary School Leaving Certificate -
V.S.S Public School (Bengaluru)