Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Disclaimer
Languages
Personal Information
Timeline
Generic

Gowtham A

Bangalore

Summary

Dynamic professional with experience at UST GLOBAL Pvt LTD, excelling in testing and validation using JIRA. Proven ability to enhance customer satisfaction through effective communication and problem-solving in high-pressure environments. Skilled in both Windows and LINUX systems, consistently ensuring quality and efficiency in operations.

Overview

7
7
years of professional experience

Work History

Associate-I

UST GLOBAL Pvt LTD
Bangalore
03.2022 - Current
  • As a Tester, I validated the Test cases developed by the developer concerning the Customer requirements and ensured the Build(Testing product)was up to a satisfactory level

Airport Operations and Customer Service

INTERGLOBE AVIATION PVT LTD (INDIGO AIRLINES)
BENGALURU
09.2019 - 08.2021
  • Access control of the Aircraft while in service
  • Greeting the passengers with kindness and courtesy at the boarding points
  • Verifying the passengers' boarding passes and baggage
  • Reconciliation of baggage at the baggage sorting area
  • Assisting the passengers during the transit

Customer Service Lead Asst

AIR INDIA SATS AIRPORT SERVICES
KIAL BANGALORE
12.2017 - 04.2019
  • Boarding Gate in charge of Emirates Airlines
  • Handling Manual Flight When there is a System Down
  • Personally deal with denied boarded and offloaded guests and Handling of irate guests
  • Handling of guests during flight delays and cancellations
  • Check-in counter and boarding gate in charge functions
  • Aircraft point (cabin appearance from receiving to releasing of aircraft)
  • Clearing arrival and departure crew
  • Arrival In Charge

Education

B.COM -

GITAM University

Diploma in Electrical and Electronics Engineering -

DTE board Karnataka

SSLC -

Skills

  • JIRA
  • MobaXterm
  • Windows
  • LINUX(RHEL)
  • LINUX(UBUNTU)

Hobbies and Interests

  • Travelling
  • Listening Music
  • Swimming

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge. If selected I promise to work to the best of my abilities in adding value to your organization.

Languages

  • English
  • Hindi
  • Kannada
  • Telugu

Personal Information

  • Father's Name: AMARESHA N
  • Mother's Name: Padma B
  • Date of Birth: 12/01/92

Timeline

Associate-I

UST GLOBAL Pvt LTD
03.2022 - Current

Airport Operations and Customer Service

INTERGLOBE AVIATION PVT LTD (INDIGO AIRLINES)
09.2019 - 08.2021

Customer Service Lead Asst

AIR INDIA SATS AIRPORT SERVICES
12.2017 - 04.2019

B.COM -

GITAM University

Diploma in Electrical and Electronics Engineering -

DTE board Karnataka

SSLC -

Gowtham A