Oracle PL/SQL
Gowtham Raj
Associate Manager
Bengaluru,KA
Summary
Aligne (ETRM Tool) Techno-Functional Consultant based out of Accenture, Bangalore with 9+ years of experience in ETRM Domain. Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Experience includes design,development and support of business solutions.
Overview
1
1
Certification
7
7
years of post-secondary education
10
10
years of professional experience
Work History
Associate Manager
Accenture India
Bengaluru, Karnataka
07.2016 - Current
- Mentored and guided new hires to foster proper completion of assigned duties and conduct boot camps.
- Built strong relationships with customers through positive attitude and attentive response.
- Successfully leading a team of 5 people across 3 different ETRM applications including Aligne.
- Handling of Production Incidents, bug-fixes and enhancements.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Consultant
Capgemini India
Bengaluru, Karnataka
02.2012 - 06.2016
- Worked as both L2 and L3 support personnel to support FIS Aligne.
- Have been part of development and deployment of multiple ETRM/ETRM feeding application applications like Extended Trade Automation Program, Payment Package Delivery System, Credit Reporting, etc.,
- Participating in Design Plans, dStum & Conducting review meetings.
- Coordinating with onshore team at Dallas, Texas.
Education
Master of Computer Application (MCA) -
Sikkim Manipal University
09.2011 - 07.2014
Bachelor of Science - Mathematics, Electronics and Computer Science
St. Joseph’s College
06.2007 - 04.2011
Skills
Public Speaking
Software
SQL
Python
Java
Javascript
GIT/GITHUB
Certification
ITIL V3 Foundation
Accomplishments
- Successfully migration of client ETRM solution from Zai*Net to Aligne application.
- Worked on multiple Aligne/related application upgrade projects.
- Awarded FY'20 Q4 ACE award winner
- Received Certificate of Appreciation from client for 'Excellence in Service Delivery'.
- Multiple recognition project awards for Exceptional Performance & Behavior.
- Appreciated for efficiently handling client and ITIL process.
- Appreciated for multiple process improvements with Application and business process.
Timeline
Associate Manager
Accenture India
07.2016 - Current
Consultant
Capgemini India
02.2012 - 06.2016
Master of Computer Application (MCA) -
Sikkim Manipal University
09.2011 - 07.2014
Bachelor of Science - Mathematics, Electronics and Computer Science
St. Joseph’s College
06.2007 - 04.2011
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