Photoshop
Hi, I’m
PRADEEP KUMAR
IT Project Manager
Select,India
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
8
years of professional experience
8
years of post-secondary education
1
Certificate
2
Languages
Work History
HCL TECHNOLOGIES LTD.Noida, Uttar Pradesh, India
Associate Manager
07.2021 - Current
Job overview
- Working on Xerox Sales Support Order Desk Project based On BPM.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Mentored and supported 10 development,QA,BA department employees to create strong workplace culture.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Coordinated resources from stakeholders and mapped out project deliverables.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Oversaw training and onboarding process for all newly hired employees within Xerox Project.
Nota Bene Global Services Pvt. Ltd.Noida, Uttar Pradesh, India
IT Project Manager
04.2020 - 05.2021
Job overview
- Worked on different domains, E-commerce, Mobile Application, CRM/ERP development.
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Developed and initiated projects, managed costs and monitored performance.
- Managed 10 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- Proposed and implemented system enhancements to improve performance and reliability of storage environment.
- Designed, documented and executed system upgrades and patch management using update manager.
- Developed project plans identifying key issues, approaches and performance metrics.
Maxtra Technologies Pvt. Ltd.Noida, Uttar Pradesh, India
IT Project Manager
06.2019 - 05.2020
Job overview
- Led and managed staff of 12 team members engaged in administering complex IT infrastructure
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Developed and initiated projects, managed costs and monitored performance.
- Planned, designed and scheduled phases for large projects.
- Maintained clear communication with precise technical writing to document and inform critical processes.
- Made decisions independently and collaboratively on project -related challenges.
Irvine Technologies Pvt. Ltd.Noida, Uttar Pradesh, India
IT Project Manager
05.2016 - 06.2019
Job overview
- Led and managed staff of 20+ team members engaged in administering complex IT infrastructure
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Developed and initiated projects, managed costs and monitored performance.
Sanchay TechNew Delhi, India
Team Lead
05.2014 - 06.2016
Job overview
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Directed and supervised team of 10+ engaged in design and development
- Reported on updates to project specifications and progress.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Tracked receipts, employee hours and inventory movements.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Participated in cross-functional team-building activities.
Education
Master of Computer ApplicationPrayagraj, Uttar Pradesh
Master of Computer Applications from Computer Engineering Technology
06.2015 - 08.2018
University Overview
- Professional development completed in visual studio, PHP/MySQL
- Elected Captain of Cricket Team.
- Continuing education in PHP/MySQL.
SMUNew Delhi
Bachelor of Computer Applications from Computer Programming, Specific Applications
08.2009 - 09.2013
University Overview
- Continuing education in web programming.
- Completed professional development in visual studio.
- Member of Elite Parivartan.
Sarvodaya Bal VidyalayaNaraina, New Delhi
12th- C.B.S.E
05.2008 - 06.2009
Skills
Project Management
Software
PHP/MySQL
Visual Studio
Certification
PMP, From Simplilearn
Interests
Internet Surfing on new technologies and updates
Online Self Learning
Cricket
Music
Timeline
Associate Manager
HCL TECHNOLOGIES LTD.
07.2021 - Current
IT Project Manager
Nota Bene Global Services Pvt. Ltd.
04.2020 - 05.2021
IT Project Manager
Maxtra Technologies Pvt. Ltd.
06.2019 - 05.2020
PMP, From Simplilearn
04-2018
IT Project Manager
Irvine Technologies Pvt. Ltd.
05.2016 - 06.2019
Master of Computer Application
Master of Computer Applications from Computer Engineering Technology
06.2015 - 08.2018
Team Lead
Sanchay Tech
05.2014 - 06.2016
SMU
Bachelor of Computer Applications from Computer Programming, Specific Applications
08.2009 - 09.2013
Sarvodaya Bal Vidyalaya
12th- C.B.S.E
05.2008 - 06.2009
Personal Profile
Father's Name : Mr. Shri Narayan Chaubey
Nationality : Indian
Gender : Male
Date of Birth : 1 st July 1990
Status : Married
Language : English and Hindi
Declaration: I hereby declare that the above details furnished by me are true to the best of my knowledge.
Date: Signature………………………... (Pradeep Kumar)
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