Gowtham Ramarajan K
Summary
Experienced in analyzing client portfolios to identify cross-selling opportunities, contributing to increased revenue and customer engagement. Facilitated onboarding processes for new clients, ensuring a smooth transition into banking services while maintaining accurate documentation throughout the workflow.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
Relationship Officer At
Axis Bank
04.2024 - Current
- Analyzed client portfolios to identify opportunities for cross-selling products, contributing to increased revenue and client engagement.
- Facilitated onboarding processes for new clients, ensuring a seamless transition and positive initial experience with banking services.
- Accurately uploading verified documents into the system to support the credit card processing workflow and maintain proper records.
Sales & Digital Marketing
Elephantine Builders Pvt Ltd
01.2022 - 01.2024
- Developed and implemented targeted digital marketing campaigns, enhancing brand visibility and customer engagement in competitive markets.
- Collaborated with cross-functional teams to optimize lead generation processes, resulting in improved qualification rates and sales efficiency.
- Utilized CRM software to track customer interactions and sales pipelines, ensuring consistent follow-ups and improved customer satisfaction levels.
Education
Front End Designer
Nextwave
03.2024 - 08.2024
Bachelor of Commerce - Computer Applications
Periyar Maniammai Institute Of Science And Technology
07.2018 - 05.2021
Diploma in Visual Communication And Cinematography
Samas Academy
11.2017 - 05.2018
Ponnaiyah Ramajayan Public Hr.Sec School
Skills
- Cross-Selling Strategy
- Credit Card Processing
- Digital Marketing Campaign
- Customer Satisfaction Improvement
- Client Relationship Management
- Team Collaboration
- KYC Processing and Documentation
- Problem Solving
Languages
Tamil
First Language
English
Advanced (C1)
C1
Timeline
Relationship Officer At
Axis Bank
04.2024 - Current
Front End Designer
Nextwave
03.2024 - 08.2024
Sales & Digital Marketing
Elephantine Builders Pvt Ltd
01.2022 - 01.2024
Bachelor of Commerce - Computer Applications
Periyar Maniammai Institute Of Science And Technology
07.2018 - 05.2021
Diploma in Visual Communication And Cinematography
Samas Academy
11.2017 - 05.2018
Ponnaiyah Ramajayan Public Hr.Sec School