Gowthami Bhaskara

• Spearhead operations for multiple programs on Amazon.in Marketplace, ensuring seamless execution and alignment with business objectives.
• Owned key performance indicators for improving catalog quality, operational efficiency, and achieving a remarkable 85% improvement in data quality within a quarter, contributing to INR 4 Cr in revenue.
• Meticulously monitored progress against planned timelines, involving tracking updates, collaborating with cross-functional teams, and creating relevant documentation.
• Mentored and guided a team of catalog associates, improving productivity and process simplification, resulting in significant headcount savings.
• Onboarded outsourcing partners, managed legal documentation, purchase orders, invoicing, and their deliverables.
• Led program aimed to reduce the number of missing information defects in top search-indexed catalog attributes for all buyable products, improving 500 bps from the bottom line.
• Prepared and presented weekly business metrics reports to senior leadership, highlighting progress, challenges, and actionable insights.

• I have led multiple projects: Amazon Cataloging, Product Photoshoot, Image Editing, Video and Infographics Creation, Content Quality Audit, Lead Calling, and Demand Generation.
• Below are some of the roles and responsibilities accomplished.
• Led end-to-end cataloging projects for high-profile brands (Oppo, Xiaomi, Prestige, P-tron), ensuring timely product launches and consistent content quality
• Streamlined photoshoot process by collaborating with PAN India vendors, reducing turnaround time, and improving operational efficiency.
• Managed video and infographic projects, ensuring accuracy, style consistency, and adherence to brand guidelines.
• Coordinated with freelance contributors to assign projects, negotiate fees, and monitor deadlines for voice-over to videos, ensuring high-quality deliverables.
• Built category-specific SOPs by collaborating with different category teams and delivered projects to stakeholders as per timelines.

Conducted regular audits of catalog content, ensuring consistency and quality, and exceeding weekly targets.

Trained newly joined Catalog Associates (20+) on company procedures and cataloging best practices to be followed for cataloging at A in MP, including creating checklists for flow.

Handled subject-related queries from different teams, and enhanced the HTML script to automatically trigger responses to teams.

Supported A+ Content Creation sales and generated revenue of 2.5 lakhs in 5 months for the Cataloging Team.

Managed ad-hoc requests, daily objectives, escalations, and meetings in the absence of the team manager. Ensuring uninterrupted operations.

• Created and managed catalogs for leading marketplaces (Flipkart, Snapdeal, Amazon, eBay, Craftsvilla, SOUQ)
• Collaborated with clients to maintain real-time inventory updates, ensuring accurate product listings and improved customer experience.

• Executed email campaigns and cold-calling strategies to promote seminars, exceeding sales targets consistently
• Managed client databases, negotiated contracts, and ensured timely payments, contributing to overall revenue growth.

• Delivered technical support for Wi-Fi testing tools to clients such as QUALCOMM and Broadcom.
• Developed testing solutions using supporting software, ensuring optimal performance and client satisfaction.