Summary
Work History
Education
Skills
Accomplishments
Additional Information
Mother Tongue
Relevant Training
Personal Information
Disclaimer
Languages
Timeline
Generic

Gowthami S

ERODE

Summary

To obtain a challenging position at a progressive school where I can use my teaching skills and techniques to help students achieve academic success and contribute to the organization’s growth. Thereby looking for an opportunity to learn new skills, expand my knowledge and leverage my learnings.

Work History

Software Trainer

Qspiders
Bangalore
  • Created and offered additional materials to enhance training.
  • Collaborated with other trainers on the development and delivery of effective learning experiences.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Utilized a variety of media sources, such as video, audio recordings, and webinars, in order to enhance instruction.
  • Developed and implemented comprehensive training curriculums.
  • Validated and granted access to users' accounts upon training completion.
  • Organized and maintained detailed records of training activities, including participant feedback.
  • Negotiated contracts with clients for desired training outcomes, fees or expenses.
  • Encouraged students' participation through active engagement strategies such as group discussions or role plays.
  • Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.

Smartclass Coordinator

Educomp Solutions Ltd
  • Maintained records of data communication transactions, problems, and remedial actions or installation activities.
  • Referred major hardware or software problems or defective products to vendors or technicians for service.
  • Maintained positive working relationship with fellow staff and management.
  • Provided technical support to customers by troubleshooting and resolving software related issues.
  • Collaborated with development teams to identify bugs, analyze root cause, and suggest appropriate fixes for reported issues.
  • Answered user inquiries to resolve computer software or hardware operation problems.
  • Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.
  • Evaluated software or hardware to recommend improvements or upgrades.
  • Performed system analysis and identified areas of improvement in existing software systems.
  • Documented all customer interactions and resolutions in the ticketing system.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Oversaw daily performance of computer systems.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.

Education

M.Sc - IT - Information Technology

KSR College of Technology, Anna University
Tiruchengode.
04-2011

B.Sc - CS - Computer And Information Sciences

Kongu Arts And Science College, Bharathiyar University
Erode
04-2009

HSC -

Kalaimagal Kalvi Nilayam
Erode
03-2006

SSLC -

Kalaimagal Kalvi Nilayam
Erode
03-2004

Skills

  • Positive attitude
  • Honest and disciplined
  • Gregarious
  • Great passion for teaching
  • Class Scheduling
  • Creative Solution Development
  • Assignment Delegation
  • Virtual Learning Management
  • Team Exercises
  • Lectures and Discussions
  • Program Design
  • Curriculum Design
  • Classroom Experience
  • Workshop Coordination

Accomplishments

  • Awarded Gold medal for Proficiency during my post graduation.
  • Played the role of Joint Secretary and was instrumental in organizing the department symposium.
  • Organizational skills.

Additional Information

  • Worked as a Software Trainer at Qspiders, a training institute at Bangalore.
  • Worked as a Smartclass Coordinator in Educomp Solutions Ltd

Mother Tongue

Tamil

Relevant Training

  • Underwent a Software Testing course at Qspiders, Bangalore and worked as a part time trainer.
  • Attended online training sessions conducted by The Testing Academy to keep upskilling my knowledge.

Personal Information

  • Date of Birth: 03/04/89
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I hereby declare that all the information furnished above is true to the best of my knowledge.

Languages

  • English
  • Tamil

Timeline

Software Trainer

Qspiders

Smartclass Coordinator

Educomp Solutions Ltd

M.Sc - IT - Information Technology

KSR College of Technology, Anna University

B.Sc - CS - Computer And Information Sciences

Kongu Arts And Science College, Bharathiyar University

HSC -

Kalaimagal Kalvi Nilayam

SSLC -

Kalaimagal Kalvi Nilayam

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Gowthami S