GRACELIN BENJAMIN
Bangalore
Summary
HR Business Partner with 3 years of experience and a robust background spanning all HR functions, specializing in fostering positive work cultures and enhancing employee experiences. Proven track record in managing the full employee life cycle and driving improvements in satisfaction and retention rates. Detail-oriented team player with strong organizational skills, adept at managing multiple projects with precision to support company goals effectively.
Overview
3
3
years of professional experience
Work History
HR BUSINESS PARTNER
FLIPKART INSTAKART SERVICES PVT LTD
Bengaluru
03.2024 - Current
- Owned & driven the performance process for the team, in partnership with the business.
- Oversaw the new employee induction and onboarding to the team as a project to reduce early attrition.
- Implemented HR programs and, in some cases, also acted as a SPOC for certain critical HR processes.
- Drove adherence to HR process and various metrics.
- Was a go-to person for business managers and teams on organizational policy matters.
- Drove employee engagement initiatives and organized fun activities for 3 BUs, combined. Additionally, organized and hosted end-to-end BBD Readiness Workshop and conference for 1NL functions leadership team, or other workshop for internal teams.
- Employee relations: Handled employee queries and grievances on a day-to-day basis.
- Partnered with the business leaders to understand the talent priorities and drive actions to address them.
- Worked alongside the TA team to drive hiring and ensure manpower requirements are met as per AOP.
HR BUSINESS PARTNER
TNQ TECHNOLOGIES
Chennai
09.2022 - 01.2024
- HRBP for a business unit with 500-plus employees, managing the entire lifecycle of the employee from onboarding until exit.
- Investigated and liaised with legal department to respond to complaints of POSH, discrimination, employee grievances, and other sensitive issues.
- Connected with the employees through formal and informal Connect sessions to reduce attrition and increase ESAT index.
- Provided day-to-day performance management guidance to employees& managers relating to disciplinary actions and career development PIP & CIS.
- Improved effectiveness of managers by providing support and provided guidance in managing the people through HRIS systems, leadership development, workforce planning/analytics, policies, and processes.
- Improved work culture between fellow employees and management by working closely to build morale and motivation.
- Strong problem-solving skills and the ability to think creatively and strategically.
- Strategized and implemented new employee training program and employee connectprojects.
- Served as a trusted business partner to senior executives, managers, and stakeholders in providing strategic advice, and solutions on people management aspects
HR GENERALIST
CODEBOARD TECHNOLOGY
11.2021 - 08.2022
- Implemented on-boarding, Pre onboarding and post onboarding process for new-hires which increased onboarding satisfaction by 90 %
- Processed new-hires, benefits, leave, termination, and payroll paperwork ensuring 100% compliance with various laws and regulations
- Processed employee compensations and payroll on monthly bases by maintaining integrity on the data
- Assisted employees at all levels with work related issues including Leaves, workers' compensation, benefits, career development and employee relations issues
- Streamlined HR Processes like Onboarding Process, Background verification, Grievance management, Career path progression, Performance appraisal and Exit process
- And supported all lines of service at all employee levels by maintaining a detailed knowledge of policies and procedures
- Designed a more comprehensive and coordinated approach for employee Performance appraisal through 360-degree performance appraisal in HRIS system
- Collaborated and worked closely with the stakeholders to resolve issues related to employee grievances and to improve employee retention & satisfaction and lessened attrition rates
- Employee engagement - Headed and organized employee engagement activities, Quarterly townhall and Annual event, awards and Led initiatives which contributed to a significant improvement on in employee engagement rates by 65% Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
Education
PGDM - HRM
MADRAS SCHOOL OF SOCIAL WORK
Chennai, India08.2022
M. COM -
STELLA MARIS COLLEGE
Chennai, India04.2019
B.COM (HONOURS) -
WOMEN'S CHRISTIAN COLLEGE
Chennai, India04.2017
Skills
- Employee relations
- Onboarding
- Human resources information software (HRIS - SAP & Darwin Box)
- Performance management
- Teamwork and collaboration
- Payroll processing
- Project management
- MS Excel proficiency
Accomplishments
- Best Out-going All-rounder in sports and games in Mrs. Mangaladurai award.
- Student senate as Chairperson for games of Women's Christian college.
Affiliations
Secured the 3rd position representing the Indian team in the 2018 Asian pacific Fistball Championship
held at Melbourne, Australia in November 2018. (Captained the Team)
* As part of the Student Senate of Women’s Christian college organized a major Intercollegiate cultural event WCC Festeve 17 – a kaleidoscope of colors) and coordinated with 200 students to coordinate the event and Various Inter-departmental sports& cultural events as a part of the Student Senate.
* Participated in the Women’s Senior National Handball Championship in the year 2018 and2019. (Captained the team in 2019)
* Secured the Winners title in the 1st South zone, 11th, 12th & 13th Senior National Fistball championship
for three consecutive years and captained the team.
* Captained and won many Inter collegiate, interstate and district level handball championships throughout the years.
Timeline
HR BUSINESS PARTNER
FLIPKART INSTAKART SERVICES PVT LTD
03.2024 - Current
HR BUSINESS PARTNER
TNQ TECHNOLOGIES
09.2022 - 01.2024
HR GENERALIST
CODEBOARD TECHNOLOGY
11.2021 - 08.2022
PGDM - HRM
MADRAS SCHOOL OF SOCIAL WORK
M. COM -
STELLA MARIS COLLEGE
B.COM (HONOURS) -
WOMEN'S CHRISTIAN COLLEGE
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