GRACY JOHN BOSCO
Mumbai
Summary
Dynamic Booking Officer at CMA CGM Shared Service Center Ltd, adept in managing hazardous shipments and ensuring compliance with international safety standards. Proven track record in performance tracking and customer service, driving operational efficiency while fostering team collaboration. Committed to achieving KPIs and enhancing the safe transport of sensitive cargo.
Overview
3
3
years of professional experience
Work History
Booking Officer
CMA CGM Shared Service Center Ltd
Mumbai
10.2020 - 08.2023
- Experienced Booking Officer with a strong background in handling specialized chemical shipments, including Dangerous Goods (DG), Out of Gauge (OOG) cargo, and Flexi Tank containers.
- Worked within the Special Chemicals Department, managing bookings for customers transporting hazardous and harmful chemical products in large quantities.
- Ensured all bookings complied with international safety standards and documentation protocols, contributing to the safe and efficient movement of sensitive cargo.
- Deliver as per the KPIs defined for the role. To always maintain set SLA accuracy, manage workload volumes, and delivery expectations as per business requirements.
- Skilled in team collaboration, communication, and data systems, with a passion for continuous growth and operational efficiency.
Education
Master of Commerce - Taxation
NES Ratnam Collage
Mumbai07-2021
Skills
- Booking management
- Hazardous materials handling
- Customer service
- Team collaboration
- Problem solving
- Performance tracking
- Document preparation
- Report creation
- Analytical skills
Accomplishments
- Star performer awards on a monthly basis
- Good Reputation for No errors and Handling booking
Timeline
Booking Officer
CMA CGM Shared Service Center Ltd
10.2020 - 08.2023
Master of Commerce - Taxation
NES Ratnam Collage
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