Grant Kurtzer

Provided attentive service to guests during dining shifts.

• Supported team members during busy periods to ensure smooth operations.
• Provided excellent customer service to ensure satisfaction.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Educated patrons on wine regions, varieties, and tasting notes.
• Assisted customers with wine selections based on preferences and meal pairings.
• Presented guests with wine lists, upselling higher-end bottles by proposing several options in various price ranges.

• Provided attentive service to guests in a fine dining environment.
• Assisted in menu knowledge and wine pairings for guests' dining experiences.
• Handled guest inquiries and special requests with professionalism and care.
• Supported team members during busy periods to ensure smooth operations.
• Displayed enthusiasm and knowledge about the restaurant's menu and products.
• Assisted customers with wine selections based on preferences and meal pairings.

• Provided attentive service to guests in a fine dining environment.
• Provided exceptional service to high volume of daily customers.
• Delivered food and beverages promptly to enhance guest satisfaction.
• Provided excellent customer service to ensure satisfaction.
• Handled guest inquiries and special requests with professionalism and care.
• Assisted in menu knowledge and wine pairings for guests' dining experiences.
• Provided exceptional wine service to enhance guest dining experiences.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Assisted in training new servers.