G S VISHAL KUMAR
MUMBAI
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. And contribute towards the upward trajectory and be a part of creating a milestone for this prestigious organization.
Overview
15
15
years of professional experience
Work History
CABIN-EXECUTIVE
AIR-INDIA LTD
Mumbai
02.2012 - Current
- As a SENIOR CABIN CREW INCHARGE and having worked for 13+yrs, I am expertise in all aspects of the aviation industry including but not limited to passenger handling {including CIP's & VIP's}, flight operations, safety and security of passengers and aircrafts, cockpit crew, ground staff and general administration etc.
- Before take off, I conduct briefing with my team, Outlining and instructions on how the flight should be executive.
- I mentor my colleagues and new joiners onboard. As a Cabin Incharge i provide feedback(de-brief) on their performance after each flight.
- My main objective is to give customers satisfaction by serving & assisting them with the best possible manner.
CUSTOMER EXECUTIVE
AIR-INDIA
Mumbai
03.2011 - 11.2011
- Working as a Customer service executive with AIATSL , where my primary duty was to assist passengers with regards to their flight for a smooth and hassle free experience.
CUSTOMER EXECUTIVE
IBM GLOBAL SERVICES
Mumbai
01.2009 - 02.2011
- Handling and Providing assistance to UK Clients, with regards to technical support for broadband and router.
Education
B.COM -
BHAVANS COLLEGE
Mumbai01-2006
HSC -
National Institute Of Open Schooling
Mumbai01-2002
SSC -
HOLY FAMILY HIGH SCHOOL
Mumbai01-2000
Skills
- Team Building
- Problem Solving
- Communication
- Conflict Resolution
- Adaptability
- Time Management
- Staff Training
Personal Information
- Date of Birth: 04/30/1985
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Christian
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Telugu
Beginner (A1)
A1
Tamil
Beginner (A1)
A1
Timeline
CABIN-EXECUTIVE
AIR-INDIA LTD
02.2012 - Current
CUSTOMER EXECUTIVE
AIR-INDIA
03.2011 - 11.2011
CUSTOMER EXECUTIVE
IBM GLOBAL SERVICES
01.2009 - 02.2011
B.COM -
BHAVANS COLLEGE
HSC -
National Institute Of Open Schooling
SSC -
HOLY FAMILY HIGH SCHOOL