Guje Shiva Kumar

Managed inbound sales inquiries and converted qualified leads into successful client projects through consultative selling and relationship management when needed.

Coordinated end-to-end project execution, including client communication, production follow-ups, and delivery scheduling.

Collaborated with design, production, and installation teams to ensure timely execution and high-quality project delivery.

Oversaw order processing, logistics coordination, and on-site delivery management to maintain operational efficiency and client satisfaction.

Maintained strong client relationships by handling project updates, resolving operational issues, and ensuring seamless post-sales support.

• 1. Interaction by formally introducing myself and my role in facilitating their visa application.
• 2. I provided a detailed overview of the initial steps involved in the visa process. To ensure optimal communication, I requested the client's preferred time for scheduling follow-up calls.
• 3. I reviewed the client's existing profile created by the sales team to determine the most appropriate starting point for their visa application
• 4. To maintain a consistent workflow, I diligently monitored daily, weekly, and monthly reminders. I followed up with the client as needed, ensuring timely progress on their visa application.
• 5. To stay informed about any changes or updates in immigration policies or procedures, I maintained regular communication with senior team members.
• 6. I prioritized building a strong rapport with the client. By keeping them informed about the progress of their visa application, I aimed to minimize any potential misunderstandings or concerns.

• 1. I provided in-depth training on fintech concepts and practices to recent graduates entering the field.
• As part of the fintech process assist students in completing their loan documentation and post-approval the process goes with
• Agreements signing
• E mandate process
• KYC verification
• 2. I meticulously managed a comprehensive Google Sheets database containing student contact information, compensation packages, and financial details.
• 3. I was responsible for verifying the ISA agreements sent by students and maintaining them batch-wise.
• 4. I used to host the Zoom sessions and post-session links.
• 5. Staying connected, analysing student data, supporting and guiding them based on cooperation for their fintech process, accordingly forwarding them to the legal team if they abide by the ISA agreement.
• 6. Proactively addressed administrative needs, contributing to a well-organized and productive work environment.
• 7. Accurately prepared and analyzed monthly revenue reports, including both expected and accrued figures.
• 8. Supervised a team of two members and reported to a manager within the fintech department.