Gulam Mustafa
Davangere
Summary
Dynamic and results-oriented Cleaning Supervisor with a proven track record at Sparkling Clean Services. Excelled in team management and training, significantly enhancing cleaning efficiency and quality assurance. Skilled in inventory control and customer relations, adept at implementing safety procedures. Achieved notable improvements in staff performance and client satisfaction.
Overview
8
8
years of professional experience
Work History
Process Lead
GRAPHX SOLUTIONS INDIA PRIVATE LTD
02.2024 - Current
- Managed teams effectively, fostering an environment of open communication and collaboration for better overall performance.
- Ensured compliance with industry regulations by diligently adhering to safety protocols and maintaining accurate documentation.
- Delivered quality assurance by enforcing strict adherence to established guidelines and conducting regular inspections of final products.
- Identified opportunities for continuous improvement through data analysis and process evaluation.
- Responsible for training about the Projects and process to New Hires by addressing their issues.
- Meeting up the QC subsequently keeping up Quality levels.
Big Basket Innovative Retail Concepts Pvt Ltd
Fresh Start Cleaning Company
05.2017 - 01.2024
- Supervising housekeeping related work.
- Handling day-to-day activities related to housekeeping.
- Responding to the emails, calls & sorting the requests.
- Attending escalations and minimizing the issues as much as possible
- Generating monthly & quarterly, reports.
- Handling FMCG & FNV dump management.
- Handling second sale carton management.
- Handling Petty cash for DC, CC’s
- Taking care repairing of damaged wooden pallets.
- Taking care of pantry service as per requirements.
- Supervised and trained cleaning staff
- Developed cleaning schedules and assigned tasks
- Ensured compliance with safety and sanitation standards
- Managed inventory of cleaning supplies
- Taking care of pest control activity
Education
B.Com - English Education
ARG Arts And Commerce College
Davangere, India01-2017
Skills
- Team Management
- Inventory Control
- Cleaning Techniques
- Customer Relations
- Time Management
- Safety Procedures
- Training and Development
- Quality Assurance
- Patience, Positive Attitude and Carrier oriented
- Initiative in taking new responsibilities
- Teamwork and Leadership Quality
Timeline
Process Lead
GRAPHX SOLUTIONS INDIA PRIVATE LTD
02.2024 - Current
Big Basket Innovative Retail Concepts Pvt Ltd
Fresh Start Cleaning Company
05.2017 - 01.2024
B.Com - English Education
ARG Arts And Commerce College
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